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Senior Vehicle Quality Engineer (Field Quality)

Casa Grande, AZ
Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
 
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
 
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Lucid is a technology company focused on building the world’s most advanced electric vehicles. By combining state‑of‑the‑art engineering, cutting‑edge design, and a deep commitment to sustainability, Lucid is redefining what’s possible in mobility. Our vehicles are designed, built, and supported with an uncompromising focus on performance, quality, and customer experience, and our teams are driven by a shared passion to deliver excellence at every level. 

What We’re Looking For 

Lucid is seeking a Senior Quality Engineer (Vehicle Quality Systems – Field Quality) to support vehicle quality performance beyond the factory by addressing customer‑reported issues, field quality concerns, and warranty trends. This role plays a critical part in closing the feedback loop between customers, service, engineering, suppliers, and manufacturing to improve product quality, reliability, and customer satisfaction. 

This position is based at our Casa Grande, Arizona facility and partners closely with Field Quality, Service, Engineering, Supplier Quality, and Manufacturing to drive timely issue resolution and long‑term corrective actions rooted in the Voice of the Customer. 

You Will 

  • Act as a field quality owner for vehicle‑level issues, supporting customer‑reported concerns, service escalations, and warranty trends 
  • Analyze field, warranty, and customer feedback data to identify systemic quality issues and prioritize improvement actions 
  • Lead root cause analysis and corrective / preventive actions (CAPA) for field‑detected issues, partnering with Engineering, Manufacturing, Supplier Quality, and Service teams 
  • Support containment, validation, and verification of corrective actions across production, service, and field environments 
  • Partner with Manufacturing and Design Engineering to ensure field learnings are fed back into product and process improvements 
  • Participate in vehicle audits, field investigations, and quality reviews to assess real‑world product performance 
  • Own and report field quality metrics, including issue trends, resolution effectiveness, and customer impact, presenting findings to cross‑functional and leadership audiences 
  • Collaborate with suppliers to resolve field‑driven quality issues, including root cause analysis and corrective action implementation 
  • Contribute to continuous improvement initiatives focused on reliability, customer experience, and long‑term quality performance 
  • Support launches, running changes, and sustaining production by ensuring field quality risks are identified and mitigated 
  • Travel up to 25%, occasionally on short notice, to support field investigations, suppliers, or cross‑site quality activities 

 

You Bring 

  • Bachelor’s degree in Engineering or a STEM discipline 
  • 5+ years of experience in the automotive industry or a comparable regulated manufacturing environment 
  • 5+ years of experience in quality engineering, field quality, vehicle quality, or customer‑facing quality roles 
  • Strong experience with root cause analysis, corrective action systems, and issue resolution in fast‑paced environments 
  • Demonstrated ability to influence and lead cross‑functional teams without direct authority 
  • Working knowledge of Continuous Improvement methodologies such as Kaizen, 5S, and structured problem‑solving 
  • Six Sigma certification (Green Belt or Black Belt) preferred 
  • Proven ability to analyze data and translate field and customer feedback into actionable improvement plans 
  • Experience working with warranty data, customer issues, or field performance metrics 
  • Strong written and verbal communication skills, with the ability to clearly present complex issues and solutions 
  • High level of accountability, resilience, and comfort working in high‑visibility, customer‑impacting situations 
  • Ability to manage multiple priorities and drive issues to closure in a dynamic environment 
  • Strong attention to detail and organizational skills 
  • Advanced proficiency in Excel and PowerPoint; experience with PLM or CAD tools (e.g., CATIA, 3DX) is a plus 
  • A demonstrated history of creativity and innovation in improving product quality, reliability, or customer experience 

 

Equal Opportunity Statement 

At Lucid, we don’t just welcome diversity — we celebrate it. Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, or any other characteristic protected under applicable state or federal laws and regulations. 

Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)

By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 
 

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