Senior Human Resources Generalist

United States, Remote
Imagine having an enterprise-grade AppStore at work — one that ensures you can easily search, request, and gain access to any app you need, precisely when you need it. No more long waiting times with outstanding IT requests. Lumos is solving the app and access management challenges for organizations of all sizes through a unified platform. Our fast-growing startup is pioneering the way to untangle the complex web of app and access management by building the critical infrastructure that defines relationships between app, identities and data.
 
Why Lumos?
  • Jump on a Rocketship: Since launching out of stealth mode just over 2 years ago, our team has grown from 20 to ~100 people and our customer base has 10x’ed with companies like GitHub, MongoDB and Major League Baseball!
  • Build with Renowned Investor Backing: Andreessen Horowitz (a16z) backed us since the beginning and we've raised over $65m from Scale, Neo, Greg Brockman (President at OpenAI), Phil Venables (CISO at Google), and others.
  • Thrive in a Unique Culture: You’ll join an early-stage company where you have actual influence on the trajectory of the company. We deeply care about our people and the philosophy we live by - check out our values here.

As our first dedicated Senior HR Generalist, you will have the unique opportunity to take on both a hands-on and strategic role, ensuring seamless HR operations and fostering a positive employee experience from an individual’s first day at Lumos to their last. You will partner directly with managers and individual contributors to provide full lifecycle HR support. Your primary focus will be on maintaining and optimizing core HR functions, implementing tools and systems, managing benefits and data administration, and supporting impactful people programs that align with Lumos’s big goals!

✨ Your Role

  • Trusted Advocate: Serve as a trusted partner to employees, managers, and leaders, fostering a positive, inclusive, and equitable employee experience. Provide guidance and coaching on employee relations matters and professional development.
  • Operational Excellence: Manage day-to-day HR functions, including onboarding, offboarding, and ongoing employee lifecycle processes. Ensure accurate and secure maintenance of employee files and HR records in compliance with legal requirements.
  • HR Technology & Data Management: Maintain and optimize the HR tech stack, including systems like SequoiaOne, Deel, and other employee platforms. Ensure accurate employee data management and provide actionable insights by analyzing people-related metrics.
  • Benefits Administration: Coordinate and support benefit programs, including health insurance, leave management, and retirement plans. Serve as the primary point of contact for employee benefit inquiries and work with vendors to resolve issues.
  • Compliance Expert: Ensure company compliance with federal, state, and local employment regulations. Maintain HR policies and employee handbooks, updating them as needed to reflect changing regulations and organizational needs.
  • Process Improvement: Drive continuous improvement of HR processes and implement tools to increase efficiency and effectiveness. Evaluate and roll out HR solutions that align with company growth and employee needs.
  • Program Support: Collaborate with the Head of People on the development and implementation of people-focused programs in areas such as performance management, employee engagement, and diversity, equity, and inclusion. Support manager training and development efforts without the need to own all strategic programs.
  • Culture Carrier: Ensure company values are embedded in people practices and initiatives. Promote a vibrant, remote-first work culture that supports employee engagement and connection.

🙌 What We're Looking For: 

  • 5+ years of experience in an HR role, including 2 years of HRBP experience
  • Experience working in the SaaS/Tech space
  • Experience working with a variety of HR tools- Culture Amp, Sequoia One, All Voices, Deel and HRIS implementation experience a plus
  • Desire to work in a start-up environment where resources are still being built out and refined
  • Ability and desire to work autonomously and navigate through ambiguity as the company scales
  • Proven track record of creating and scaling successful HR processes and programs

🫶 What We Value

We also care about whether you would be a good fit for Lumos based on the values and characteristics that define how we achieve outcomes, not just your resume.

Thank you for considering Lumos, we hope to hear from you! 🎉

💰Pay Range

$150,000- $170,000 Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.

💸 Benefits and Perks:

  • 💯 Remote work culture (+/-4 hours Pacific Time)
  • ⛑ Medical, Vision, & Dental coverage covered by Lumos
  • 🛩 Company and team bonding trips throughout the year fully covered by Lumos
  • 💻 Optimal WFH setup to set you up for success
  • 🌴 Unlimited PTO, with minimum time off to make sure you are rested and able to be at your best
  • 👶🏽 Up to 16 weeks for expecting parents
  • 💰 Wellness stipend to keep you awesome and healthy
  • 🏦 401k matching plan 

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