Interface Manager
About the Position
We’re seeking an Interface Manager to lead interface management on large, complex infrastructure programs, with a focus on transit and rail environments. This role is responsible for establishing, implementing, and managing a formal Interface Management Plan (IMP), including the governance, processes, and tools required to identify, track, and resolve all technical and organizational interfaces across engineering, procurement, and construction activities. This position operates within multi-contract programs involving significant discipline integration and high-risk interface environments (e.g., tunneling, major utility coordination, or systems integration), requiring coordination across contractors, stakeholders, and technical teams to ensure alignment, minimize risk, and support efficient project execution.
This is a long-term, part-time (~20 hours per week), hybrid (2 days per week onsite) position located in San Francisco, CA.
Responsibilities may include, but are not limited to, the following:
- Develop and implement the project Interface Management Plan (IMP), including governance, processes, tools, and workflows for identifying, managing, and closing interfaces.
- Establish, maintain, and manage the interface register as a comprehensive, traceable record of all interfaces, including ownership, status, dependencies, and required actions.
- Define and enforce roles and responsibilities across contractors, disciplines, and stakeholders for each identified interface.
- Develop, review, and coordinate Interface Control Documents (ICDs) to formalize technical and construction requirements at interface boundaries.
- Identify and manage interfaces across engineering disciplines, construction packages, rail systems, utilities, and third-party stakeholders.
- Coordinate integration between civil works and rail systems, including traction power, signaling, communications, and other systems within the constructed environment.
- Facilitate interface meetings and working sessions, ensuring alignment, tracking actions, and driving issues to resolution and closure.
- Identify and assess interface-related risks, including scope gaps, overlaps, sequencing conflicts, and constructability constraints, and support mitigation strategies.
- Ensure alignment of design-to-construction handoffs, including coordination between tunnel works, station construction, and systems installation.
- Track interface-related issues and dependencies that may impact schedule, ensuring timely resolution to prevent downstream delays.
- Coordinate with project controls, document control, and contract management teams to ensure consistency and traceability of interface-related information.
- Maintain clear and consistent communication with internal teams and external stakeholders regarding interface status, risks, and resolution progress.
Attributes
- Highly organized with strong attention to detail and the ability to manage complex, interdependent interfaces across multiple contracts and disciplines.
- Strong problem-solving skills with the ability to identify conflicts early and drive practical, timely resolution.
- Ability to communicate effectively with technical, commercial, and executive stakeholders across a complex program environment.
- Comfortable operating in fast-paced, multi-stakeholder environments with evolving priorities and competing constraints.
- Proactive and collaborative mindset with the ability to drive coordination across teams that do not naturally align.
Minimum Qualifications
- Bachelor’s degree in engineering, construction management, or related field, or equivalent combination of education and experience.
- 10+ years of experience supporting engineering, construction, or program management on large, complex heavy civil infrastructure projects.
- At least 5 years of experience developing and implementing Interface Management Plans (IMP) within transit, rail, or other multi-contract programs involving significant discipline integration and high-risk interface environments (e.g., tunneling, major utility coordination, or systems integration).
- Demonstrated experience establishing and maintaining interface registers and coordinating interface ownership across multiple contracts and disciplines.
- Experience working across concurrent design and construction contracts within a multi-stakeholder program environment.
- Strong understanding of design coordination, construction sequencing, and dependencies across civil, systems, and utility scopes.
- Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).
Preferred Qualifications
- Master’s degree in engineering or construction management.
- Experience supporting underground rail or tunneling projects, including coordination of tunnel, station, utility, and rail systems interfaces within a multi-contract program environment.
- Experience developing or managing Interface Control Documents (ICDs) and formal interface agreements between contractors or disciplines.
- Familiarity with interface management tools, document control systems, or project management platforms (e.g., Aconex, Unifier, Procore, or similar).
- Experience with dashboard or reporting tools (e.g., Power BI, Oracle Cloud Analytics, or similar).
Compensation Details
Expected Salary: $208k-$260k/year ($100-$125/hour). Luster provides the salary range that the company in good faith believes it might offer for this position based on the successful candidate’s level of experience, knowledge, skills, abilities, education, certifications, licenses, geographic location, etc. Luster reserves the right to ultimately pay more or less than the posted range depending on circumstances not related to any status protected by local, state, and/or federal law.
Just LOOK at the Benefits We Offer!
- Unlimited flexible time off
- Paid holidays
- Paid parental leave
- Health, dental, and vision insurance
- Flexible spending accounts (healthcare and dependent or elder care)
- Long-term disability insurance
- Short-term disability insurance
- Life insurance and accidental death and dismemberment
- 401(k) plan with guaranteed employer contribution
- Formal career planning and development program
- $2,500 annually toward professional development
- Wellness program with monthly wellness stipend
- Company cell phone or cell phone plan reimbursement
- Free personalized meal planning and nutrition support with a registered dietitian
- Free personal financial planning services
- Employee assistance program
- Employee discounts
- Employee referral bonus
Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS
If you wish to be considered for a position where there is not an active job posted, please search for our 'General Application' and apply.
Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.
This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Luster does not accept unsolicited resumes from any third-party. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.
Please email hiring@luster.com for accommodations necessary to complete the application process.
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