Senior Engineering Manager, Developer Experience and Enablement

As a Senior Software Engineering manager, you will have the chance to shape, transform, and create an exceptional experience for engineers at Marqeta. You will identify, develop, and lead strategic investments to accelerate development iterations, enhance productivity and promote developer happiness. You will boost developers' productivity through the successful adoption of AI-driven tools, and drive engagement by onboarding and expanding a world-class engineering org through learning and knowledge sharing. The successful candidate is a strong thought leader in the developer productivity space and an experienced software developer. You are a self-starter who will drive projects and lead team members to achieve desired outcomes. You are an experienced manager who is passionate about developer productivity and happiness.

The Impact You'll Have

• Oversee the design, development, testing, deployment and craft of your team’s projects, ensuring the delivered solutions are highly relevant to developer productivity and happiness, something users cannot imagine life without. 
• Promote and influence a data-driven culture across the organization. Use objective measurement as the primary means of communication, guiding project execution and decision making, and tracking progress. 
• Build relationships across Engineering. Conduct regular DevEx surveys within Marqeta, use developers' feedback to build and prioritize a strategy and roadmap for your team, and for products that may span multiple teams and the entire company. 
• Be able to articulate your projects, key results and product strategy in simple and clear narratives, easy to connect and comprehend by your team, Marqeta’s developer community and engineering leadership.  
• Use your extensive management and technical expertise to manage, mentor and recruit engineers, to promote developer productivity within your team and across Marqeta. 

Who You Are

• Build, manage and inspire the developer experience team to achieve the goal of world-class developer experience within Marqeta, recruit engineering talents as needed.
• Establish and foster a team environment for engineers where they can consistently address Marqeta's most significant challenges in a psychologically safe setting, fostering a culture of innovation, continuous improvement, and experimentation.
  • Develop superior tooling and metrics to understand the health of our entire SDLC systems. Establish and foster a data-driven engineering culture.
  • Solve problems for developers by understanding their needs and devising both tactical and strategic solutions. 
• Act as an evangelist of developer experience and partner with engineering teams to share the Developer Experience’s mission, vision and roadmap
• Define DevEx survey questions and conduct DevEx surveys across the engineering organization in Marqeta, collect and analyze feedback and define areas of execution to achieve world-class developer experience for all Marqeta engineering teams.
  • Enable Marqeta developers by driving adoption of Gen-AI apps with clearly defined success measurement. For example, we use Github copilot and Amazon Q Developer as AI-assisted coding tools.
• Drive adoption of newly created tools and services from your team, manage expectations and communication with the development community and Marqeta’s engineering leadership.
• Work with developers to resolve their day-to-day issues, direct your team to build scalable and self-serviceable solutions to fix or mitigate these issues
• Review and provide feedback on features, technology, architecture, designs, time & budget estimates, and test strategies
• Manage projects risks & engage in creative problem solving
• Develop and evolve engineering and business processes to optimize team efficiency
• Partner with other teams across Marqeta on achieving common goals

Nice-To-Haves

• Deep customer empathy for developers as our primary customer stakeholder, strong passion about driving developer productivity and happiness.
• Excellent communication and presentation skills with an ability to communicate technical strategy and roadmap in a clear, precise, and actionable manner, Desirable: prior experience of creating and conducting new-hire training bootcamp with successful outcome.
• Proven experience building reliable, high-scale, cost-efficient engineering services and driving for organizational wide adoption
• 10+ years of hands-on development experience
• 5+ years of experience as a manager leading software development teams or engineering productivity.
• A commitment to building exceptional, diverse and high-performing teams with strong persuasion and influence skills
• Bachelors in Computer Science, or equivalent work experience. Desirable: Master's or Ph.D. in Computer Science, or equivalent work experience

Your Manager

• Yi Zhang, Senior Director of Engineering Systems

Recruiter for the Role

• Kayla Osuna

Typical Process

• Application Submission
• Recruiter phone call 
• Hiring manager video call
• Virtual “Onsite” consisting of 5  - 60 min calls 
• Offer! 

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.
• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $182,000 - $227,500
• Premium: $197,000 - $246,200
• Premium Plus: $214,100 - 267,600

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that.  This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

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Marqeta’s Values

– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.

– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.

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Equal Employment Opportunity, Accommodations and Privacy 

Marqeta is proud to be an equal opportunity employer that gives consideration to all qualified applicants regardless of race, ancestry, national  origin, color, Indigenous, citizenship, religion/creed, sex, sexual orientation, gender identity, gender expression marital status, family status, disability, veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by applicable law. 

Our dedication to diversity and inclusion extends beyond the categories above. Review Marqeta’s ESG Report to see that dedication in action. Fostering an environment where everyone feels valued and respected creates a stronger and more innovative team at Marqeta. We celebrate the unique contributions of each individual and empower all members of our organization. Join us in building a company where diversity thrives and everyone can be their authentic selves.

If you require reasonable accommodation for the application process and beyond (including due to a disability), please submit this form and we will be more than happy to assist you. Marqeta will make reasonable accommodations for candidates when needed in accordance with applicable law. The Applicant and Candidate Privacy Notice applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.