Resident Engagement Specialist
We are seeking a passionate Resident Engagement Specialist to join our dynamic team! This pivotal role is all about fostering an engaging and creative atmosphere within Sonora’s Skilled Nursing, Assisted Living, and Memory Support communities.
As our Resident Engagement Specialist, you will have the opportunity to facilitate enriching activities for residents, embodying our Culture of Creativity. You will implement evidence-based practices for both group and one-on-one engagement, leveraging diverse mediums such as music, movement, theater, visual arts, nature, writing, storytelling, culinary arts, and sensory experiences. Your role will be instrumental in creating meaningful celebrations of holidays and rituals, all while maintaining a rich and consistent daily routine.
This position is full-time, hourly, and located on-site at Splendido at Rancho Vistoso (13500 N Rancho Vistoso Blvd, Tucson, AZ 85755). Weekends and flexible scheduling required for special events.
ESSENTIAL FUNCTIONS
- You’ll engage with residents who have varied physical, cognitive, and emotional needs, ensuring each interaction is purposeful and fulfilling. Building personal connections one-on-one will be a vital part of your responsibilities, supporting resident participation in community events, outings, and more.
- For residents living with cognitive impairments, you will deliver programs grounded in the Creating My Possibilities framework. This involves utilizing best practices in environmental setup, group dynamics, and strengths-based program design, making each interaction a positive experience. In addition, you will play a key role in integrating volunteers into Sonora’s programs, enhancing the sense of community and support for our residents.
- Your participation in resident interviews and care planning processes will ensure that individual preferences and wellness goals are woven into daily life, contributing to a tailored experience for each resident. You’ll have the chance to unleash your creativity by developing new program ideas and preparing upcoming experiences that encourage active participation.
- Your expertise will shine through as you assist in creating engaging communication materials that resonate with our residents. Building strong relationships with families is paramount, and you will facilitate their involvement in special initiatives, family visits, and community events, enhancing the overall resident experience.
- Fostering an engaging environment is key; you will prepare amenity spaces for meaningful group and one-on-one experiences and ensure that our environment remains welcoming and uplifting at all times. Creating smooth transitions before and after scheduled programs will help us maintain a therapeutic atmosphere.
- As part of maintaining our quality standards, you will uphold the dignity and quality of our holiday decorations, aligning with Mather guidelines.
- We value continuous improvement and encourage you to identify areas for enhancement, share solutions, and participate in our quality assurance initiatives. Your positive mindset and commitment to uplifting our community will make a real difference in the lives of our residents!
QUALIFICATIONS & SKILLS
Required:
- College Degree in Recreation, Arts/Humanities, Hospitality, Psychology, Education, Geriatrics or related field, OR 1+ years related experience.
- Strong written and verbal communication skills and excellent customer
- Collaborative, welcoming, positive attitude and enthusiasm for engaging older
- Self-initiator requiring minimum
- Ability to use or learn a variety of tech-based services and platforms; e. Microsoft Outlook, Zoom, YouTube, resident facing portals, and A/V set-ups
Benefits
Mather offers a competitive benefits package.*
Team members are eligible for:
- A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
- A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
- Convenient, subsidized parking (or public transportation for certain locations)
- Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.
Benefits-eligible team members can take advantage of:
- Medical, dental, and vision plans
- Paid Parental Leave
- Adoption Assistance Reimbursement
- Tuition reimbursement for continuing education
- Extended illness benefits
- Employee wellness programs
- Short- and long-term disability insurance
- Life insurance - free to all team members
*Benefits are subject to change without notice. Benefits details dependent on employment status.
About Splendido
Splendido is a Life Plan Community for those age 55 and better. Thanks to our creative and dedicated team members, we offer residents new possibilities each day—along with resort amenities, numerous options for healthy lifestyles, and a breathtaking location in Oro Valley, Arizona. Splendido includes 293 Terrace and Villa Homes, as well as assisted living, memory care, long-term care, and rehabilitation services, along with multiple restaurants, a fitness center, an art studio, a putting green, and more.
Splendido is located at 13500 Rancho Vistoso Boulevard in Tucson.
About Mather
Mather is one of two parent organizations of Splendido. Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age WellSM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.
Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
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