Senior Content Designer

As a Senior Content Designer at Melio, you’ll play a pivotal role in shaping the content design discipline within our Product Design team. You’ll craft intuitive, engaging, and impactful user experiences, collaborating with cross-functional teams to design content that empowers our users while driving business impact.

You’ll work closely with UX/UI designers to create user journeys that meet SMBs where they are, guiding them seamlessly through our product. Additionally, you’ll help establish systems, guidelines, and workflows that elevate how we work as a team and with our stakeholders.

Qualifications: 

• 4+ years of experience as a content designer, UX writer, or content strategist, preferably at a product-driven company.
• A user-first mindset with a relentless focus on creating intuitive and delightful experiences.
• A strong portfolio showcasing successful content design projects and their outcomes.
• Native-level English proficiency with exceptional written and verbal communication skills.
• Ability to collaborate across teams and iterate quickly in a fast-paced environment.
• Proficiency in tools like Figma, Sketch, and Miro.
• Experience writing everything the user experience requires, including navigation items, information architecture, buttons, labels, tooltips, headlines, transactional emails, error messages, dashboards, and more.

Bonus Point: 

• Experience working on fintech or payments-related products and services is an advantage but not required.

A Day in a life and how You’ll Make an Impact:

• Own and execute content design projects across multiple teams, ensuring consistency and quality.
• Collaborate with product managers, designers, researchers, and marketing teams to develop and advocate for Melio’s content strategy.
• Bring your expertise as a writer, strategist, and UX advocate to the design process, ensuring all content meets high standards of clarity, effectiveness, and accessibility.
• Contribute to voice and tone guidelines, content best practices, and workflows to support scalable, user-focused content design.
• Partner with our UX research team to incorporate user insights and data into content strategy and execution.
• Work with fellow content designers and contribute to the content design discipline at Melio.

 

About Melio: 

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.

With offices in New York, Denver, and Tel Aviv, and a vibrant work culture, Melio is expanding every single day. We are a diverse group of people who love what we do and do what we love. If you are a driven and passionate team player, you will fit right in. We are an equal-opportunity employer and are always on the lookout for top-notch talent—please reach out if you would like to join us on this exciting journey!