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Clinical Case Manager I/II - Psych Care Coordinator - Team 222

Denver

Wellpower provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.

WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  

 

Learn more about WellPower:

POSITION SUMMARY: Works with internal clinical staff to assist the people we serve with their administrative needs. Serves as a resource broker and coordinator of services and documentation for outpatient services.  This position allows a hybrid model of working some days from the office and some days from home. 

 

Pay Range & Benefits:

CMI - $28.96/hr - 60,237.00 annually (Bachelors Degree)

CMII - $30.05/hr. - $62,504 annually (Master’s Degree)

Language Differential - $1hr - $2.50/hr for bilingual proficiency in Spanish & ASL 

 

ESSENTIAL JOB FUNCTIONS:

  • Support medical providers by meeting with people we serve either in person or by phone to complete any documents that are needed. Documents may include Consent to Treat, Consent for Telehealth, Authorizations to share personal health information for emergency contacts, PCP’s, outside providers and any others as needed.
  • Complete regular documents for electronic medical record such as CCARS for the state and treatment plans as necessary.
  • Act as a contact person for people on the Psychiatry Only level of care and assist providers in coordinating letters or forms needed by the people we serve.
  • Help people we serve in obtaining basic needs by referring them to resources for transportation, housing, benefits, etc. and linking them with primary care, dental care, psychosocial rehab, employment services, or other services they may need.
  • Complete transfer paperwork for people transferring into or off the Psychiatry Only level of care.
  • Outreach people assigned to you whose medications have expired and encourage them to schedule with their provider.
  • Discharge people from the agency who have moved or disengaged within 45 days of their medications expiring.
  • Complete readmission paperwork for people desiring to be reopened within 60 days of being discharged from care or direct them back to Access after that.
  • Offer support, assistance, consultation, and education to families, friends, landlords, employers, community agencies, and others who encounter the people we serve in order to maximize benefits and minimize problems they may experience.
  • Reach out to program eligible folks and inform them of and educate them about available services at WellPower and in the community.
  • Maintain a trauma informed environment of wellbeing.
  • Provide all services with an equity lens and an inclusive and welcoming attitude.
  • Other duties as assigned.

EDUCATION: Bachelor (CM I) Degree in psychology, social work, or other related human services degree. 

EXPERIENCE: One year experience in mental health or human services preferred.

SKILLS AND COMPETENCIES:

  • Knowledge or ability to learn and practice trauma informed principles and practices.
  • Knowledge of methods of psychotherapy.
  • Knowledge of community resources.
  • Knowledge of WellPower services and resources in the community
  • Ability to assess crisis situations and intervene appropriately.
  • Familiarity with the DSM V and diagnostic techniques. Understanding of the rights of the people we serve to privacy and confidentiality (basic HIPAA principles).
  • Effective written and verbal communication skills.
  • Ability to give, receive and analyze information, formulate work plans, maintain confidentiality, prepare written materials and articulate goals and action plans.
  • Must understand people from all walks of life and be able to communicate effectively with them.
  • Must have a clear understanding of HIPAA, confidentiality, personal boundaries and be self-assured in a variety of situations.
  • Must have the ability to de-escalate and remain calm.
  • Must be energetic, with a positive and creative attitude.
  • Must be highly organized, able to multi-task and has high attention to detail.
  • Must be an effective communicator with the ability to respond to requests within 24 hours.

 

Why Work at WellPower?
Join a workplace where purpose meets passion!

  • Mission-Driven Impact: Be part of meaningful work that transforms lives and strengthens the Denver community.
  • Wellness-Focused Culture: Thrive in an organization that prioritizes your self-care and well-being.
  • Award-Winning Workplace: Proudly named a Top Workplace by The Denver Post for 11 consecutive years.
  • Comprehensive Benefits: Access medical, dental, vision insurance, PTO, and retirement matching—available at just 30 hours per week.
  • Competitive Pay: Our $26.72/hour minimum wage ensures fair compensation for all employees.
  • Licensure Support: Free supervision for LCSWs, LPCs, and LMFTs.
  • Team Activities: Connect with colleagues through fun leagues like bowling, volleyball, dragon boat racing, and more!

 

. Must have safe, dependable vehicle to transport person served with a valid Colorado Driver License/good driving record.

 

Tuberculosis (TB) screening, testing  -  TB  screening and testing, is required and must be completed prior to hire ( i.e., preplacement), and maintained during employment

 

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I certify that all of the information I have provided in this application is true and complete, without omissions of any kind. I understand and agree that if at any time, it is discovered that any information provided by me in this application is false, misleading or incomplete, this application will be void, and WellPower, may, in its sole discretion and without liability to me immediately terminate my employment.

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Except as stated in the following paragraph, I understand and agree that no manager or employee of WellPower has authority to enter into any agreement for employment for a definite period of time or to make any agreement with me that would alter the employment “at will” relationship. Therefore, I agree that it would be unreasonable for me to believe that any statements from WellPower, whether oral or written (including any policies or procedures that I may be provided), create a contract between WellPower and me or alter the employment at-will relationship.

I understand and agree that if hired, my status as an at-will employee could be changed only if (1) enter into a written agreement with WellPower entitled “(Contract of Employment for (my name)” and signed by WellPower’s Chief Executive Officer, Human Resources Director and me; or (2) I become a member of the Collective Bargaining Unit under the Collective Bargaining Agreement between WellPower and Service Employees International Union, Local 105 AFL-CIO, and the employment at-will relationship is altered by that Collective Bargaining Agreement.

7.701.8 PERJURY STATEMENT—APPLICATION FORMS FOR EMPLOYMENT WITH A CHLD CARE PROVIDER [EFF. 9/3/99]

Any applicant who knowingly or willfully makes a false statement of any material fact of thing in the application is guilty of perjury in the second degree as defined in Section 18-8-503, C.R.S., and upon conviction thereof, shall be punished accordingly.

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At WellPower we embrace diversity, equity, inclusion, & belonging and your self-ID will only be used for operational purposes, in aggregate form and has no impact on your application. 

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