Project Coordinator I/II - Next Chapter

 

WellPower provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.

WellPower values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

 

POSITION SUMMARY: NextChapter is a psychiatric rehabilitation and supported education program that promotes overall wellness and supports adults in their recovery from mental illness. The ideal candidate will have a working understanding of Psychiatric Rehabilitation philosophy and rehabilitation counseling skills; experience working collaboratively as part of a therapeutic treatment team to support people in recovery. Administer, manage, and coordinate multiple projects at the NextChapter location.  Assist the Program Manager and team in all aspects of the job and projects as needed.  

 

Compensation and Benefits:

• Project Coordinator I - $32.00/hr
• Project Coordinator II - $34.75/hr

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges.  We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

All full-time, benefits eligible employees will be eligible for WellPower’s benefits plan. For a full description of benefit offerings, please visit: https://WellPower.org/workplace-of-choice/.

ESSENTIAL JOB FUNCTIONS: 

• Support the people we serve and with basic computer troubleshooting
• Teach a variety of computer/technology classes, implement creative ways to advance the NextChapter program with technology
• Create required data reports for the NextChapter program
• Maintain and monitor local computers/technology
• Problem solve and ensure adherence to security procedures
• Serve as a liaison to the WellPower IT department to troubleshoot NextChapter needs
• Oversee in the implementation of new technologies in accordance with WellPower policies and procedures.
• Create and support required reports for IPS Fidelity, DVR and metrics. Complete data tracking in consultation with Business Intelligence.

• Assist in the management of network infrastructure, including but not limited to network printers, copiers, fax machines, AV equipment, projectors, video conferencing equipment and secondary support for the telecommunication system.
• Direct workflow at NextChapter with the direction of the Program Manager.

• Assist individuals with setting short and long-term learning and wellness goals
• Outreach and maintain a caseload of individuals engaged in services
• Complete data, reports and clinical documentation as required
• Coordinate care between the rehabilitation department and the clinical team
• Facilitate social activities and special events within the community and the program
• Support individuals with educational opportunities and trainings within the program and community
• Collaborate with individuals we serve to encourage engagement and support recovery
• Provide services with a Trauma-Informed approach and crisis intervention and de-escalation when needed

• Provide crisis intervention and de-escalation as needed. Provide services with a trauma informed approach

• Perform other duties as assigned including assisting performance of other departmental functions.  

EDUCATION:   

• PCI: High School Diploma or GED equivalence required; bachelor’s degree preferred
• PCII: Bachelor’s degree in technology, education, human services or related field.
• Certified Psychiatric Rehabilitation Practitioner preferred or willing to become certified within a year.

EXPERIENCE:  

• PCI: Minimum of one year of experience working within behavioral health services & prior project coordination experience.
• PCII: 3-5 years of experience working within behavioral health services & prior project coordination experience.

   SKILLS AND COMPETENCIES: 

• Knowledge or ability to learn and practice trauma-informed principles and practices.
• Good communication skills and organizational skills.
• Positive attitude and willingness to assist in a variety of tasks and assignments.
• Ability to handle tasks simultaneously.
• Ability to communicate with and assist a diverse population of clientele; (including seniors; mentally, emotionally, and physically disabled individuals and individuals from various backgrounds).
• Customer service-oriented with a genuine desire to assist clientele.
• Knowledge of office procedures and basic office equipment, business English and mathematics.
• Ability to give, receive, and analyze information, formulate work plans, prepare written material, and articulate goals and action plans.
• Have the ability to maintain efficiency and accuracy under pressure of deadlines and numerous interruptions throughout the workday.
• Self-starter and possess organizational and time-management skills.
• Ability to represent the agency in a favorable light at all times.

SUPERVISORY RESPONSIBILITIES:      As directed and in conjunction with Program Manager 

MACHINES AND EQUIPMENT TO BE USED:  Computers, calculators, fax machines, copiers, telephones, and a variety of other office/clerical equipment. 

WORKING CONDITIONS:  May require occasional evening or weekend hours.  Local driving is required.