Director of Human Resources

Do you love to help people? Do you want to be a part of something bigger than yourself? Do you wish your voice was heard at work?  

If you answered yes to these questions, consider a career at Miller Vein.

• Develop and execute a scalable people strategy aligned with organizational growth goals
• Lead workforce planning for new locations, services, and expansion initiatives
• Partner with the leadership team on organizational design and staffing models
• Build HR infrastructure that supports efficient, multi-site operations

• Own employment risk mitigation strategy in partnership with legal counsel
• Oversee employee relations matters, investigations, documentation, and terminations
• Ensure consistent application of policies and adherence to federal, state, and local employment laws
• Maintain and update HR policies, procedures, and employee handbook
• Train leaders on appropriate documentation and performance management practices

• Lead recruiting strategy for clinical, provider, and non-clinical roles
• Develop pipelines for physicians, advanced practice providers, and key clinical staff
• Improve time-to-fill for revenue-generating positions
• Ensure a professional, efficient candidate experience across all locations
• Support leaders in making strong, values-aligned hiring decisions

• Design and implement manager training and leadership development programs
• Coach leaders on accountability, communication, and team performance
• Standardize performance management expectations across locations
• Support succession planning and internal leadership growth

• Lead compensation philosophy, pay practices, and job architecture
• Ensure equitable and competitive compensation aligned with market conditions
• Oversee benefits strategy, renewals, and vendor relationships
• Partner with finance on payroll alignment and workforce cost planning

• Maintain effective HR systems and data integrity
• Track and report key workforce metrics, including:
• Time to fill
• Turnover and retention
• 90-day success rates for new hires
• Employee relations trends
• Use data to guide staffing, leadership, and organizational decisions

• Develop initiatives that strengthen employee morale and reinforce a positive, mission-driven culture
• Ensure employees across all locations feel supported, respected, and treated consistently
• Identify drivers of turnover and implement retention strategies
• Partner with leadership to recognize performance, teamwork, and patient-centered behaviors
• Help create an environment where high performers can do their best work

• Champion a high-performance, accountability-driven culture
• Lead change management efforts related to growth, new locations, or operational changes
• Ensure consistent communication and expectations across all sites

• Bachelor’s degree in Human Resources, Business, or related field
• 10+ years of progressive HR experience with leadership responsibility
• Experience supporting multi-location or growth-oriented organizations
• Strong working knowledge of employment law and employee relations
• Demonstrated success building or improving HR systems and processes
• Healthcare or other regulated-industry experience preferred
• Senior HR certification (SPHR or SHRM-SCP) preferred
• Master’s degree a plus

• Low ego, high standards operator
• Calm, direct, and comfortable handling difficult situations
• Strong systems thinker who builds structure that scales
• Able to effectively partner with physicians and operational leaders
• Focused on execution, accountability, and talent quality
• Committed to creating both a high-performance and supportive workplace

• Reducing employment risk
• Improving hiring speed and quality
• Strengthening leadership capability
• Elevating employee morale and retention
• Building a scalable, high-performing organization

Company Background

Miller Vein is a unique healthcare company committed to improving lives one vein at a time. But we are so much more than a vein clinic. We are a movement. A fast paced, high energy movement committed to making the world a little better. Actually, a lot better. We want to serve as a model for how healthcare should work. Our people love it here because we care! We care about our patients. We care about our employees. We care about our community. Why have we won multiple “great-place-to-work” awards? We care! 

We get compliments from our patients telling us that we were not just the best medical visit they’ve had, but the best customer service they’ve ever experienced. From the greeting at the front desk, to the regularly delivered smiles, our attention to detail gives our patients the best results imaginable. Every teammate at Miller Vein has the autonomy to do the right thing at the right time for service that’s unheard of in a medical office. 

Our culture is defined by our core values: 

• Humble Service – We have a genuine concern for the well-being of others which can’t be faked. 
• Integrity – We do what is right, no matter what.  We don’t cut corners ethically. 
• Teamwork - We are always willing to help each other. None of us performs as well as all of us. 
• Excellence – We never settle. We passionately pursue perfection every day, in every way. 
• Can-do Positive-attitude – We are always up for a challenge and are genuinely excited about work. 
• Happy to Go the Extra Mile – We love to do more than is expected. No clock-punchers allowed. 

We are a group of competitive, ambitious individuals on a mission to become the largest provider of vein care in the country by 2030. How? By creating the best trained, happiest work force imaginable. Why? Because we can help more people! Because we see the joy in our patients and in our employees. We want more! 

Miller Vein Perks

• Competitive wages and 100% employer paid health, vision, dental benefits and 401k 
• Healthy work-life balance (four day weekends every other weekend for our clinics).  No evening, weekend, or holiday work (almost never) 
• Three weeks paid vacation 
• Paid time off between Christmas and New Year's Day  
• Community service opportunities 
• $300 toward Continuing Education credits (CE’s) 
• Positive and upbeat office environments and team members who take care of each other 
• Fun company outings 
• Miller Vein Perks do not apply to internships

Essential Requirements to Work at Miller Vein 

• Be kind​, caring​, and compassionate. Be yourself ​ 
• Smile at every opportunity​ 
• Ask why a lot 
• Listen first 
• Treat customer like family and way better than they expect 
• Start with yes 
• Keep learning​. Get smarter at your job through training or books 
• Offer to help teammates before they ask 
• Compliment your peers for excellent work 
• Find great people to join our team 
• Figure out what doesn’t work 
• Have fun 
• Share your ideas