Production Systems Analyst

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Overview 

You will analyze and monitor automated systems to ensure the uninterrupted processing of applications, scripts and communication. Configures system settings and options; plans and executes unit, integration and acceptance testing to meet business requirements. Troubleshoots failed processes, identifies errors and corrects data issues. Write SQL queries to provide reports and manipulate data. Works closely with business users to provide production support.

Essential Duties & Responsibilities:

• Craft queries to answer questions posed by business and customer-facing teams
• Perform routine and ad-hoc data analysis, reconciliation and correction of data issues
• Create and monitor automated jobs for the processing of data
• Perform quality assurance on job automation tasks ensuring they meet requirements
• Handle data preparation and data analysis portions of various projects
• Work with clients and vendors on automation of job processes ensuring effective, stable and timely processing
• Generation of reports
• Generation of system and process documentation

Requirements & Skills:

• Strong understanding of legal invoice processing
• Experience in writing complex SQL queries for data extraction/manipulation
• Ability to prioritize and work in fast paced environment
• Strong working knowledge of communication protocols
• Comfortable working at Windows command line and running scripts and batch jobs
• Experience with ETL tools a plus
• Working knowledge of scrum/agile software development process

Education:                         

• High school diploma or general education degree (GED) with a minimum of two years of related experience required
• Bachelor’s Degree: Business Administration, Math, Legal or Computer related field is desirable

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.