Summary of Role: As the Platform Specialist you will serve as the critical technical bridge between dealership technicians, field staff, and engineering teams, providing expert diagnostic support that directly impacts customer satisfaction and vehicle quality. You'll conduct investigations of emerging technical issues, delivering preliminary analysis and ensuring rapid, effective solutions for customer vehicle repairs. This role offers the opportunity to enhance responsiveness across our entire service network while contributing to continuous improvements in overall vehicle quality and performance. Responsibilities: Technical Problem Resolution – Support Tech Line agents to handle complex Tech-Line calls and provide advanced diagnostic support, ensuring complete resolution of challenging vehicle repair issues from initial contact through final closure Investigate and Analyze Emerging Issues - Conduct in-depth technical investigations of product quality concerns, providing preliminary analysis and detailed reporting to Product Support Management Identify potential field quality issues based on data – Analyze Tech-Line calls/cases, warranty claims, customer connection calls and Product Quality Reports (“PQR”) from Canada and US-territories in close collaboration with key stakeholders, implement additional reporting with key stakeholders Drive Failure Resolution – partner with internal stakeholders and Mitsubishi Motors (“MMC”) for identified issues using existing reporting structures to address, escalate and follow-up on identified quality concerns Communicate Failure Resolution – Develop and align Technical Service Bulletins (“TSB”) and Technical Information Newsletter (“TIN”) for emerging issues to increase Fix Right First Time (“FRFT”), Dealer and Customer Satisfaction Index (“CSI”) Support Advanced Vehicle Programs - Provide specialized technical assistance for prototype and pre-production vehicles, contributing valuable field insights to next-generation product development Maintain Technical Documentation - Prepare comprehensive written reports with digital photography, maintain accurate KTI databases, and ensure timely reporting that supports continuous improvement initiatives Identify Technical Training Opportunities– Align with Warranty, Management, and Technical Training team on additional trainings needed to improve FRFT, CSI and to lower warranty and goodwill. Travel to dealerships and Vehicle Processing Centers to provide hands-on technical assistance, port modification training, and specialized support to field operations as needed Support Advanced Vehicle Programs - Provide specialized technical assistance for prototype and pre-production vehicles, contributing valuable field insights to next-generation product development Collaborate with Engineering Teams - Work directly with engineering staff to investigate field complaints, duplicate product quality conditions, and implement effective solutions Support Team Members – Provide support to technical staff, especially but not limited to Tech Line Team, sharing expertise to elevate overall team capabilities and contribute to a collaborative learning environment Drive Continuous Learning - Partner with team members, key stakeholders and management to identify training opportunities, attend technical development programs, and stay current with evolving automotive technologies Other duties as assigned or required. Required Qualifications: 4+ years of “hands-on” vehicle analytical/technical experience in positions such as: Automotive Training Instructor, Automotive Repair Technician, etc. BA/BS degree in automotive technology or related technical area (or equivalent combination of education and experience). ASE Master Technician Certification. May require 5% travel (both domestic and international). Must maintain a valid unconditional driver’s license and MMNA approved driving record. Pay Transparency:  The base salary for this position ranges between $70,000 to $85,000. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, and qualifications. In addition to base salary, we are proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes 401k with company match, Mitsubishi Lease Program, and a full range of medical, financial, and other perks and benefits. Perks and Benefits: Family First: Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans. Be a Proud Mitsubishi Ambassador: Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required. Secure Your Future: Benefit from our 401(k) with Company match and annual contributions based on years of service. Fuel Your Growth: Access professional development opportunities, including training, tuition reimbursement, and employee resource groups. Take Time for Yourself: Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options. Hybrid Working Environment: Experience the perfect balance of remote and in-office work (~2 days remote, 3 days in-office) at our modern office, located in the vibrant Franklin, TN area. Thrive in an Open Environment: Experience our collaborative workspace where ideas flow freely.

Summary of Role: MMNA is seeking a District Sales Manager to join our South Regional Sales team. As a DSM, you will work in a business consultant capacity, assisting MMNA dealers to profitably sell Mitsubishi vehicles and accessories, while providing their customers with an excellent buying experience. This position supports 9 dealers across West Texas, Arizona, and New Mexico. The ideal candidate must be located in AZ, preferably Phoenix. Responsibilities: Attain district wholesale and retail sales objectives. Contact dealerships, and coordinate wholesale, retail vehicle, and P.O.E. accessory sales activities with dealer principal, general manager and/or department managers. Develop and maintain an effective, professional long-term relationship with dealers within the assigned district. Communicate with dealerships and provide consistent direction of policies, procedures, etc. Monitor dealer’s adherence with policies and procedures, and participation in sales, marketing, and advertising programs. Advise Region management of non-compliance situations and recommend solutions. Analyze individual dealership sales, market penetration, and vehicle inventory. Develop and recommend marketing/promotional strategies to assists dealership in maximizing wholesale/retail sales volume, profitability, and customer satisfaction. Educate Dealers on the constant changes in marketing; the use of social media, electronic marketing tools, “customer” Dealer rating i.e. “Reputation”, Google Star, Cars.com etc. Enroll Dealers in the latest marketing Programs and Services. Work with Dealers on Mitsubishi logo and website compliance. Work with Dealers and their sales staff to assure they are properly trained using Mitsubishi’s Academy and MiShowroom and MiDelivery. Work with Dealers to research and resolve outstanding incentive payments. Work with Dealers in the utilization and claiming of their RDA and Co-op Funds. Coordinate, plan, and implement sales strategy with knowledge and cooperation of district counterparts. Other duties as assigned or required. Required Qualifications: Preferred 3+ years of professional exempt level automotive retail/wholesale experience or prior automotive retail sales experience such as Sales Representative, Sales Manager, F&I Manager. Prefer Bachelor’s degree or equivalent combination of education and experience. Extensive travel is required. Must maintain a valid unconditional driver’s license and a MMNA approved driving record. Pay Transparency:  The base salary for this position ranges between $90,000 to $100,000. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, and qualifications. In addition to base salary, we are proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes 401k with company match, Mitsubishi Lease Program, and a full range of medical, financial, and other perks and benefits. Perks and Benefits: Family First: Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans. Be a Proud Mitsubishi Ambassador: Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required. Drive with Perks: This position comes with an assigned vehicle, contingent upon a satisfactory driving record. Secure Your Future: Benefit from our 401(k) with Company match and annual contributions based on years of service. Fuel Your Growth: Access professional development opportunities, including training, tuition reimbursement, and employee resource groups. Take Time for Yourself: Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options. Thrive in an Open Environment: Experience our collaborative culture where ideas flow freely.

About the Position Mitsubishi Motors North America, Inc. (MMNA) is seeking a dynamic and experienced Regional Sales Manager to lead a high-performing team of District Sales Managers (DSMs) and strategically drive sales performance within the Region.  You will provide consultative expertise and partnership to MMNA's dealer partners to drive revenue growth and profitability in both retail and wholesale vehicle sales while ensuring a world-class customer experience.  You will also serve as a brand ambassador, providing vision, direction, and coaching to contribute to the implementation of Momentum 2030, Mitsubishi Motors’ ambitious long-term business plan to achieve a modernized retail sales and service model, a path to network expansion and sales growth, and to be a leader in industry change and evolution.  This exciting position provides the opportunity to have a direct impact on performance, growth, customer satisfaction and loyalty, and our unique brand and culture.  If you are a proven leader who can balance strategic vision with hands-on execution in a fast-growing OEM environment, read on: Role Summary If you are the successful candidate, your role will include (but is not limited to...): Region and Dealer Partnership Engage proactively to build strong, trust-based relationships with dealer principals and key dealership personnel to drive engagement, performance, and loyalty, providing expert consultative advice on Mitsubishi Motors programs and best practices that will drive profitability, customer satisfaction and customer retention. As the member of MMNA leadership with the highest visibility to the dealer partners in the Region, act as an expert resource, ensuring consistency and alignment with the Mitsubishi Motors brand experience and strategy throughout the Region, and delivering an exceptional experience to our dealer partners. Analyze market trends, dealership performance, and sales data to identify growth opportunities and implement effective strategies.  Share information and strategies with colleagues and Sales Operations leadership to effectuate national performance and growth. Partner with cross-functional teams (Dealer Development, Marketing, Aftersales, Operations, Finance) to support dealer initiatives and resolve issues quickly. Oversee the execution of retail and wholesale sales objectives, ensuring the Region contributes meaningfully to national goals. Represent MMNA at regional dealer meetings, events, and industry forums. Lead a High Performance Team Lead, mentor, and develop your District Sales Manager team to achieve sales and customer satisfaction targets.  Provide opportunities for growth and development by fostering an environment of open, honest communications, teamwork, creativity, engagement, productivity and efficiency. Drive accountability within the team by establishing clear performance metrics, conducting regular coaching and reviews, and providing actionable feedback. Ensure DSMs are fully leveraging internal systems, reporting tools, and platforms to monitor progress and coach/consult with their district dealer partners to drive results.  Ensure DSMs are well versed in Mitsubishi initiatives and plans, business strategies, and strategies that help to drive dealer performance.  Work with Aftersales leadership counterpart to ensure alignment and consistency, and leverage synergistic opportunities. Travel with DSMs on a regular basis within the Region to observe, coach, and provide feedback, and model best practices in dealer communications and consultative partnership. Drive results by helping team to identify and overcome obstacles, to anticipate dealer partner and customer needs, and to improve customer satisfaction. Measuring Your Momentum First 90 Days – Getting Up To Speed Gain full familiarity with MMNA’s internal systems, reporting platforms, and processes. Establish a strong presence with Region dealer partners by visiting key dealerships and proactively building relationships. Assess current team and dealer partner performance, identifying quick wins and longer-term opportunities. Year 1 Victory Lap: Demonstrated improvement in both DSM team performance and dealer partner results. Proven ability to coach and develop DSMs into stronger business partners and consultants. Consistently leveraging initiatives, programs, reports, systems, and platforms to drive dealer performance. Established reputation as a trusted, impactful leader within the Region. Location of Position and Travel This role requires that you live within the Region (see below), preferably in one of the major markets within the Region, and close to a major metropolitan airport.  Dallas and Houston are preferred, but we will consider applicants who live in other markets in the Region.  Members of Region leadership are typically able to work from home one day per week, but should be traveling within the Region to dealer partners 3-4 days per week, including overnight travel.  It is not expected that this position will require international travel. Region market area: Arizona, New Mexico, West Texas, South Texas, San Antonio, Austin, Houston, Dallas, Oklahoma, Kansas, Missouri, Arkansas, Tennessee, Mississippi, Alabama, Louisiana. Ready to Join The Team? You Should Have: 7+ years of experience in automotive sales, dealer network development, or regional field management, with at least 3 years leading teams. Proven track record of driving sales growth and improving dealer performance. Strong leadership and people management skills with the ability to inspire, coach, and hold teams accountable. Deep understanding of automotive retail operations and wholesale distribution. Analytical thinker with strong business acumen; ability to translate data into actionable strategies. Exceptional communication, presentation, and relationship-building skills; ability to model the MMC Way and MMNA values with team members, fostering a positive culture and employee experience. High level of initiative and proactivity, comfortable operating in a fast-growing and evolving environment. Willingness to travel extensively within the assigned Region. BS/BA in Business/Marketing or equivalent combination of education and experience. Must maintain a valid unconditional driver's license and an MMNA-approved driving record.   Extra Horsepower (Profile Differentiators):  Experience with emerging automotive brands or fast-growth companies. Regional sales management experience covering multiple markets. MBA or similar advanced degree; strong financial acumen and understanding of dealer financial operations and finance arrangements and ability to interpret financial statements and other financial reporting data. Why Join Us Strategic Growth Role: Be integral to achieving our Mitsubishi Momentum 2030, 5-year business plan for exponential growth Fast-Growing OEM: Join a rapidly expanding original equipment manufacturer at a crucial inflection point High Autonomy: Enjoy exceptional management decision-making authority to drive results your way Career Acceleration: Direct reporting relationship to Regional VP with significant visibility and growth potential Pay Transparency:  The base salary for this position ranges between $145,000 to $165,000. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, and qualifications. In addition to base salary, we are proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes 401k with company match, Mitsubishi Lease Program, and a full range of medical, financial, and other perks and benefits. Perks and Benefits: Family First: Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans. Be a Proud Mitsubishi Ambassador: Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required. Drive with Perks: This position comes with an assigned vehicle, contingent upon a satisfactory driving record.  Secure Your Future: Benefit from our 401(k) with Company match and annual contributions based on years of service. Fuel Your Growth: Access professional development opportunities, including training, tuition reimbursement, and employee resource groups. Take Time for Yourself: Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options. Thrive in an Open Environment: Experience our collaborative workspace where ideas flow freely.