People Operations Generalist

$90,000 - $110,000
Full-time / Onsite (5-days)

About The Role

As the People Operations Generalist at Mochi Health, you’ll play a critical role in ensuring the smooth operation of our People function. You’ll take ownership of key systems, processes, and policies that support our expanding, multi-state team. From managing HRIS, benefits, and compliance to overseeing onboarding, offboarding, and payroll support, you'll focus on creating workflows that are accurate, scalable, and efficient. This role is ideal for someone who thrives on organization, values clean and reliable data, and approaches challenges with a systems-driven mindset. You'll collaborate closely with both our business and clinical teams to enhance the employee experience and ensure our infrastructure grows responsibly alongside the company. 

What You’ll Do

• Own and optimize our HRIS and people systems (e.g., BambooHR, Ease, and more)

• Audit, clean, and maintain employee data for accuracy and compliance

• Automate repetitive tasks and build scalable processes

• Administer employee benefits (health, dental, vision, leave programs)

• Support payroll processes, including pre-payroll audits, tax documentation, and status changes

• Partner with vendors to troubleshoot issues and ensure accurate deductions

• Ensure ongoing compliance with federal, state, and local employment laws (especially in multi-state contexts)

• Maintain up-to-date policies, employee handbooks, and legal postings

• Conduct internal audits and manage sensitive documentation securely

• Coordinate end-to-end onboarding for new hires (system access, welcome kits, benefits setup)

• Continuously improve employee lifecycle touchpoints for quality and consistency

• Be the first line of support for employee questions around HR policies, benefits, and time off

• Help resolve employee relations issues with discretion and empathy

Who You Are

• 2+ years in a People Ops or HR Generalist role, ideally in a high-growth, CA-based, and/or multi-state setting

• Hands-on experience with HRIS and payroll systems (e.g., BambooHR, ADP, Gusto)

• Proven ability to support payroll, benefits administration, and HR compliance

• Systems thinker with a love for process, structure, and automation

• Thrives on clean data, accurate records, and operational efficiency

• Detail-oriented and self-motivated; you don’t drop balls and you always follow through

• An excellent communicator, capable of effectively collaborating with employees, managers, and external vendors

• Confident navigating U.S. employment law, especially across multiple states

• Experience scaling HR systems at an early-stage startup

Nice to Have

• Experience supporting healthcare or telehealth teams

• Familiarity with payroll tax filings, COBRA, and ACA reporting

• HR certification (e.g., SHRM-CP, PHR)

• Exposure to compensation planning or employee engagement programs

Why Mochi

We’re building something ambitious, and we know that great teams are the foundation of great companies. At Mochi, you’ll work with collaborative people, move quickly, and help shape the future of our organization. If you’re excited by impact, ownership, and growth, we want to hear from you.

Life at Mochi 💫

At Mochi Health, we believe you do your best work when you feel your best. From thoughtfully designed perks and healthcare options to high-impact work and real ownership, everything here is built to support you.

🥗 Daily Meals and Espresso Bar - Breakfast, lunch, and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day

💰 Pre-Tax Commuter Perks - Save on transit and parking through pre-tax commuter benefits

💸 Top-of-Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create

💣 Profitable and Rapid Growth - We’re scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions

🚀 High-Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide

👩‍💻 World-Class Team - Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure

✨ Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans.

🌴 Time to Recharge – Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive.

🧘 Wellness First – From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority

🎉 Team Socials and Community - We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn’t hurt either

📍 Downtown SF HQ - Our San Francisco office is just steps from BART, Muni, and great food. It’s designed for deep work and casual collaboration

The base salary for this full-time position ranges from $90,000 to $110,000, in addition to benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.

#LI-Onsite #LI-PR1