Accounts Receivable Specialist
About Moloco:
Moloco is a machine learning company empowering organizations of all sizes to grow and unlock the full value of their unique first-party data, elevating the traditional path to performance advertising. While the largest technology companies have proven the speed and scale of ad-targeting utilizing data— the same robust performance powered by machine learning has previously been unavailable beyond their platforms.
That's where Moloco steps in. With Moloco's powerful combination of cutting-edge machine learning technologies, we play a unique and visible role in shaping the digital economy, all while allowing companies to stay independent and scale.
An industry leader at the nexus of machine learning, performance marketing, and visionary product infrastructure, Moloco is advancing the advertising technology industry. We ranked in the top 10% of the Inc. 5000 fastest-growing private companies for 2023. Recognized as one of 46 leading Cloud Computing companies, receiving the Stratus Award for 2023. In 2023, we received Google’s Cloud DevOps Dreamers Award, a recognition given to companies that are implementing DevOps practices to drive organizational success and high performance. Lastly, Moloco is a 2024-certified Great Place to Work! Check us out on Glassdoor and be sure to get an inside look at working at Moloco on Instagram, Twitter, and YouTube.
Moloco is headquartered in Silicon Valley, with offices in San Francisco, New York, Los Angeles, Seattle, London, Berlin, Seoul, Singapore, Beijing, Gurgaon, Bangalore, Tel Aviv and Tokyo.
Creating a diverse workforce and a culture of inclusion and belonging is core to our existence. To reach our goals, diversity of talent and thought is a critical component of how we operate as an organization. Our workforce is our superpower, and we know that fostering a culture of inclusion, authenticity, and belonging will allow us the greatest opportunity to carry out our mission -- to empower businesses of all sizes to grow through operational machine learning.
Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now!
We are looking for an exceptional Accounts Receivable Specialist to join our highly valued accounting team! As the Accounts Receivable Specialist, you will have the opportunity to be a key player on the Revenue Team responsible for the collection of outstanding receivables, resolving customer disputes and escalating collection issues internally.
What you'll do
- Manage day-to-day AR operations for the APAC region, with a primary focus on India and Southeast Asia (SEA), including customer onboarding, business credit checks, billing, payment processing, collections follow-up, and customer correspondence.
- Conduct proactive collections follow-up via phone and email to ensure timely payments.
- Monitor AR aging reports to identify potential payment issues, addressing them promptly with follow-up actions.
- Reconcile customer accounts and resolve AR disputes, including issues related to invoices, short payments, and tax deductions.
- Collaborate cross-functionally with Sales and other departments to address AR concerns and improve processes.
- Provide exceptional customer service to both internal stakeholders and customers.
- Apply all forms of payments accurately and in a timely manner within NetSuite and Follow up with customers to address cash application inquiries.
- Participate in special projects and ad-hoc tasks in Accounting/Finance as needed.
What you'll need to succeed
- BA/BS degree in Accounting, Finance, or a related field.
- Minimum of 5+ years of relevant AR or billing experience.
- Required: Strong understanding of the Indian market, including tax requirements and regulatory nuances related to billing and collections in India.
- A second language other than English is preferred.
- Exceptional attention to detail to ensure data accuracy and completeness.
- A positive, team-oriented attitude and a willingness to collaborate.
- Strong communication and organizational skills, both written and verbal.
- Proactive approach to project ownership and completion.
- Experience in fast-paced, high-volume environments within growing companies.
- Intermediate proficiency in Excel, including Vlookups and Pivot tables.
- Familiarity with NetSuite or other large ERP systems.
Please note Moloco will be prioritising applicants who have a current right to work in Singapore, and do not require Moloco's sponsorship of a visa.
Moloco Thrive: Benefits and Well-Being:
We take care of you and create the conditions for you to do the best work of your career. Through a lens of inclusion, we offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives. For an overview of our global benefits, click here.
Moloco Values
- Lead with Humility: Everyone’s voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. Accountability and feedback are essential to our success.
- Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what’s possible.
- Create Real Value: We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value.
- Go Further Together: We’re one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We won’t let each other fail.
Additional Resources:
Equal Opportunity:
Moloco is an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression, and gender identity, sexual orientation, marital status, ancestry, physical or mental disability, military and veteran status, or any other characteristic protected by law.
Candidate Privacy Notice:
Your privacy matters to us. By applying, you acknowledge that you’ve reviewed our Candidate Privacy Notice.
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