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Associate, Commercial Operations

Manila, Philippines

About Us 

MoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching over 7.4m monthly unique users and working with more than 270 commercial partners across four markets including Singapore, Hong Kong S.A.R., The Philippines, and Taiwan.

Join our dynamic Commercial team responsible for driving end-to-end business development initiatives, from prospecting new clients to negotiating and structuring commercial deals. Collaborate with passionate cross-functional teams in a diverse, dynamic, and international environment, where you'll play a key role in shaping our organization's growth and client relationships while enjoying continuous career development and problem-solving opportunities.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

  • Annual leave, birthday leave, tenure leave, international remote work leave, and more
  • Professional trainings, career advancement and internal mobility opportunities
  • Competitive benefits including insurance and mental wellness program

About the Job

The Associate, Commercial Operations will play a pivotal role in the company’s continuous development, working closely with the Business Development team in the Philippines. This position will focus on building and managing key relationships with the Philippines’ largest financial institutions, ensuring seamless campaign execution and operational excellence.

The Associate, Commercial Operations will be responsible for:

  • Manage day-to-day relationships with the Philippines’ largest and leading financial institutions, acting as the primary point of contact for client queries, escalations, and ongoing engagement.
  • Coordinate with internal teams including marketing, Creatory, telesales, customer service, legal, finance, fulfillment, and product team for successful campaign execution.
  • Oversee and execute day-to-day business operations tasks with a high level of accuracy.
  • Liaise with back-office teams on ad-hoc operational tasks and ensure smooth collaboration.
  • Work closely with both internal and external stakeholders to ensure financial product information is up-to-date.
  • Prepare, review, and verify critical documentation, including agreements and contracts.
  • Develop and implement Standard Operating Procedures (SOPs) for the Business Operations team.
  • Collaborate with the wider Commercial and Analytics team in interpreting performance data and campaign metrics to surface actionable insights, Identify process improvement opportunities and recommend solutions for efficiency gains.

In this role, we are looking for someone with:

  • Preferably 2 to 3 years of experience in Business and Commercial Operations role
  • High attention to detail, critical thinking, and focus.
  • Structured approach to cross-functional collaboration, with the ability to prioritize, execute tasks, and streamline processes across teams operating with different objectives.
  • Proactive and client-focused personality, with experience in a marketing agency or digital business sector; comfortable managing both external stakeholder expectations and internal execution simultaneously.
  • Financial industry knowledge or exposure in the Philippines preferred.
  • Comfortable with dynamic environments and driving change through clear communication and structured problem-solving.
  • Interpersonal, social, problem-solving, and analytical skills — including the ability to interpret data and translate insights across Business Analytics, Marketing, and Affiliate contexts — with excellent execution capabilities.

#MoneyMax #LI-RR1 #LI-Hybrid

What can you expect from us?
 
Impact: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission.
Work: We have a team of over 350 talented individuals in 4 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives.
Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun.
Thrive: We launched in 2014, and now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.
Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group
 
EEO Statement
MoneyHero Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.

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