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Senior Product Manager, Business Borrowing

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo


 

📍London or Remote UK | 💰 £85,000 to £120,000  + Benefits | Product at Monzo

About our Business Borrowing Team:

This is a brand new team that will build products to meet the borrowing needs of our 400,000 Monzo Business customers. We’ve already built an award-winning business current account that helps small businesses stay on top of their finances. The Business Borrowing team is building on these solid foundations. They’re tackling a huge opportunity and they have the freedom to work out, from first principles, what to build.

What you’ll be doing: 

  • You’ll lead a cross-functional team to design, build and grow products to support our business customers with their borrowing needs. You’ll do this by building a deep understanding of customer needs in this space, as well as understanding what is and isn’t possible from commercial, regulatory, operational and technical perspectives. You’ll use this to set a product strategy.
  • You’ll communicate effectively with people of all levels of seniority. You’ll get people inspired by the product vision and you’ll share the right context with the right people at the right time.
  • You’ll lead planning processes and associated roadmap prioritisation to get your team working on the highest impact priorities that contribute to wider business goals. 
  • You’ll work iteratively and collaboratively with credit risk, design, engineering, research, data science, product marketing, compliance and many others to refine your plan and execute against it effectively.
  • You’ll help to shape product strategy across Monzo by sharing insights from your work.

Your day-to-day   

  • Leading a workshop with your team to hypothesise solutions to key customer pain points identified in research
  • Presenting your latest product strategy to stakeholders at Product Review and gathering feedback and challenge
  • Working closely with credit risk experts to ensure the product and credit strategy are tightly aligned
  • Planning and joining research calls to better understand how businesses are borrowing today
  • Speaking to compliance specialists to be clear on what rules the product needs to follow and to brainstorm ways to achieve this
  • Researching and understanding market trends, industry best practices, and opportunities for Monzo to pursue

You should apply if:

  • You’ve got extensive experience of shipping successful, customer-centric digital products in a fast growing company
  • It’s great if you’ve worked on lending products or other business banking products, but it’s not essential
  • You’re passionate about building great products for customers, but you also deeply understand what makes your products succeed commercially
  • You start from first principles. You’ve previously built products that tackled long standing customer problems in a new way, or otherwise broke from the industry status quo. You’re not satisfied to simply build the same product your competitors offer.
  • You’re data driven, passionate about metrics, and intellectually honest about how your work is performing -- and driven to continuously improve it.
  • You’re full of novel ideas and creative solutions, and able to tease them out of others too.
  • You’re comfortable spanning the worlds of design, data, user research, marketing and engineering.
  • You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with.
  • You have the ability to communicate clearly and persuasively to a wide range of audiences, and in a structured way.
  • You’re a fast learner, humble and curious, and enjoy developing yourself and others.
  • What we’re doing here at Monzo excites you!

The interview process:

Our interview process involves 4 main stages: 

  • Recruiter Call 
  • Initial Call with Hiring Manager 
  • Experience Loop, consisting of x3 hour long interviews to assess Project Walkthrough, Case Study and Leadership.
  • Final chat with our Chief Product Officer and GM, Business Banking

Our average process takes around 5-6 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com

What’s in it for you:

💰 £85,000 to £120,000 depending on experience ➕ stock options & benefits 

✈️ We can help you relocate to the UK 

✅ We can sponsor visas 

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

#LI-RP1 #LI-REMOTE


Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

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