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Barcelona Space & Community Manager

Spain

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

 

📍Barcelona - office based | 💰€Competitive + Benefits | Hear from the team ✨ 

🚀We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives because Money never felt like Monzo ❤️

This is a unique opportunity to be among the first team members on the ground in Barcelona. As a key member to set up, manage and maintain the site you’ll be at the heart of all things engagement, culture & community at our Barcelona Tech hub. You’ll focus on helping to bring Monzo magic to the forefront of a Monzonauts experience, whether they’re based in the office, visiting or working remotely. No two days are alike as you’re responsible not only for running the office, but also new employee onboarding, company events and engagement strategy. We collaborate throughout the business to achieve great things for our Monzonauts that keep them safe and satisfied.  

🔑You’ll play a key role by...

  • Working closely with our building/office management teams to ensure Monzonauts are feeling engaged and working effectively to make the office a delightful and safe place to be. 
  • Supporting our People team to ensure a smooth onboarding process right up to day one, including right to work checks. 
  • Welcoming our new starters in the office by making their first day as magical as possible while also ensuring they have all the information they need to set them up for success.
  • Listening and responding to feedback from the office based team, and using data to improve processes and documentation to enhance the office experience.
  • Being responsible for all on site health and safety and environmental reporting responsibilities for the site.
  • Facilitating events, socials and perks in the office and working with our office teams to ensure consistency for office events. 
  • Overseeing any local site moves and the logistics associated with this.

🤩We’d love to hear from you if …

  • You have excellent Spanish and English written and verbal communication skills
  • You’re calm under pressure and have a positive attitude 
  • You’re resilient and tenacious in your approach to getting things done
  • You have strong problem solving skills and are able to context switch with ease
  • You have the ability to work to deadlines and prioritise time sensitive workloads
  • You’re not afraid to ask questions to gather the context you need to work autonomously
  • You have the ability to work well independently & work collaboratively as part of a team to get things done
  • You have Fluency in MacOS, Slack, and GSuite tools and the ability to adapt to learn new systems and processes
  • You have a heart for People: You create fantastic employee experiences and nurture an inclusive environment.
  • You’re a Monzo ambassador: you embody our culture and values, ensuring they shine through in every interaction.

🙌What’s in it for you

💰€Competitive ➕ share options.

📍This role will be based in our Barcelona office

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚€1,200 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 4 key steps

  • Recruiter call
  • Initial call followed by a take home task
  • Role Specific + Behavioural Interviews

This process should take around 4-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

 

#LI-TK1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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👤 Identity survey

Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. 

Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:

  • Voluntary. And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not.
  • Anonymous to Monzo. We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process.

For more information on how we'll use this data, please read our candidate privacy notice.

By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us.

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