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Senior Product Marketing Manager

London

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

 

📍London or Remote (UK) | 💰 ÂŁ78,000 - ÂŁ98,000 + Benefits | Hear from the team âœ¨

About us: 

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, tests the app and gives us constant feedback so we can build a bank that everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

What we’re looking for:  

We’re looking for a Senior Product Marketing Manager to play a major role in shaping the future of our Subscriptions products (Extra, Perks and Max). 

You’ll be responsible for strengthening the product-market fit of Extra, Perks and Max, and driving the development of new subscription products. You’ll be embedded within our Core Banking Collective — the bit of our business that builds our accounts and money management products. With a bold roadmap ahead, we’re scaling to support more customers and deliver truly magical experiences.

What you’ll be doing:

  • Making products that people want. Product Marketers at Monzo enable product strategy in cross-discipline squads. Your objective will be to increase the number of customers using and engaging with Subscriptions and your key output will be the quality and impact of what we ship.
  • Drive market & customer understanding. You’ll lead how we interpret the market — building deep knowledge of customer needs, competitor moves, and emerging opportunities. You’ll partner with researchers to develop segmentation, market intelligence, and ideal customer profiles that inform strategy across teams.
  • Overseeing product launches and marketing. You will be a key partner to the marketing organisation. You’ll identify the right times for products to ship and you’ll inform how we go-to-market. You’ll review work and make sure the quality bar is held high.
  • Shape strategy with customer and commercial insight. You’ll combine deep market understanding (customer needs, competitor landscape) with commercial goals (growth, retention, engagement) to guide product strategy and prioritisation. You’ll work with Product Managers to turn insight into a roadmap that delivers value for both customers and the business.
  • Developing punchy positioning. You’ll lead the creation and refinement of clear, compelling value propositions and product positioning. You’ll oversee the creation and testing of messaging that differentiates our products in the market and motivates our customers to take action.
  • Sweating the details. You’ll be in the weeds of the products we make: the customer journeys, how features work, the words we write, the notifications we send and more. You’ll be a key partner to our design, writing and product teams.

You should apply if:

  • You have experience making great products. You may be an experienced PMM, or perhaps you’ve had to wear many hats in a start-up. Maybe you’ve been a Product Manager or a solopreneur. Regardless of your title, if you know how to make great products, please apply.
  • You know how to work in technical teams. You have experience collaborating with engineers, designers, data scientists and user researchers.
  • You know what great positioning looks like. You have a track record of writing strong product positioning. You know how to create delight, clarity and differentiation with copy.
  • You know what great market intelligence looks like. You’re good at understanding the world and helping others understand it too (using words, numbers, and anything else).
  • You’re excited to work in a dynamic, fast-paced environment. You’re a fast learner, humble and curious, and enjoy developing yourself and others.

The Interview Process:

Our interview process involves four main stages: 

  1. Recruiter Call (30mins)
  2. Initial Call (30 mins)
  3. Case Study Review Call (45 minutes)
  4. x2 interviews via Google Meet (x2 45-60mins)

Our average process takes around 3-4 weeks but we will always work around your availability. 

What’s in it for you:

💰 Salary is £78,000 - £98,000 ➕ equity

📍 This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office-based and home working or on a fully remote basis within the UK

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here

#LI-JB1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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