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Lead Fraud Risk Associate, Regulatory and Industry Change

Cardiff, London or Remote (UK)

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

 

📍London, Cardiff or Remote (UK) | 💰 £71,400 - £90,000 + share options + benefits ✨

⭐Our Fraud Risk team

As an Associate Lead in our Fraud Risk Team, you’ll help shape Monzo’s policy position within a rapidly evolving fraud landscape. This role sits in the 1LoD, where you’ll partner closely with teams within Monzo and with external industry bodies, regulators and law enforcement to influence policy, drive industry change, and ensure safe and scalable delivery across the bank. 

🔑You’ll play a key role by…

  • Providing subject-matter expertise on emerging fraud risks, industry initiatives and regulatory change, acting as a key internal point of contact
  • Shaping internal policy and responses to industry consultations, calls for input and policy reviews
  • Building strong relationships across Monzo to deliver change safely, efficiently and consistently
  • Overseeing internal compliance reviews, leading on incidents arising from regulated activity
  • Representing Monzo in industry groups and committees, ensuring we stay aligned with best practice and use our fintech strengths
  • Identifying gaps in our defences and assessing external vendors to strengthen fraud prevention
  • Leading vendor onboarding proposals, working with legal, data privacy, product, engineering and data teams to implement solutions
  • Managing ongoing vendor relationships and monitoring performance
  • Supporting the development of Fraud Policy, Management Standards and Fraud Risk Assessments
  • Building strong external relationships across industry bodies and law enforcement

🤩 We’d love to hear from you if…

  • You’re passionate about preventing fraud and putting customers first
  • You have experience speaking with external regulators, interpreting policy and then translating information to internal teams
  • You understand fraud risks, controls and the systems used to prevent fraud
  • You can drive improvements to fraud systems, processes or policy
  • You’re comfortable working with data to spot trends and recommend action
  • You can explain fraud risk and policy clearly to non-experts
  • You have experience collaborating with product managers, engineers and data scientists
  • You thrive in fast-paced environments, are well organised and get things done
  • You’re proactive, adaptable and comfortable with ambiguity
  • You may hold or be working towards ACAMS, CFE or CIFAS certifications

🙌 What’s in it for you

💰£71,400 - £90,000 ➕share options.

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given MacBooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

  • Recruiter call with a member of the hiring team
  • Initial call with the hiring manager
  • Final stage 2-part interview with other team members (Technical + Behavioural)

 This process should take around 4-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo 🤖You can read them here.

 We’ll only close this role once we have enough applications for the next stage, so please apply as soon as you can — we don’t want you to miss out! 

#MY-1 #MY-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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👤 Identity survey

Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. 

Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:

  • Voluntary. And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not.
  • Anonymous to Monzo. We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process.

For more information on how we'll use this data, please read our candidate privacy notice.

By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us.

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