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Chief of Staff

London

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

 

📍London | 💰 £86,000 - £115,000 + Incentive Awards tied to your performance + Benefits ✨


Our Core Banking team⭐
At Monzo, we’re building the one app you can rely on to run your entire financial life. From budgeting and saving to mortgages, investments and business banking, our mission is to make money work for everyone.

We’re looking for a Chief of Staff to join our Core Banking team, reporting directly to the General Manager of Core Banking. This is a high impact role partnering closely with senior leaders to help drive strategic priorities, improve organisational effectiveness, and ensure we execute brilliantly across a complex and fast moving area of the business.

You’ll act as a strategic partner and operational leader, helping create clarity, alignment and momentum across teams. You’ll balance long-term thinking with hands on execution, helping leadership teams make better decisions, move faster, and stay focused on what matters most.

This role is ideal for someone who thrives in ambiguity, enjoys solving complex organisational challenges, and is excited by the opportunity to influence at scale.

🔑 You’ll play a key role by...

  • Acting as a trusted thought partner and strategic partner to the General Manager of Core Banking and wider leadership team
  • Driving strategic planning and execution across high priority, cross functional initiatives
  • Owning and improving leadership operating rhythms, including planning cadences, decision making processes, and organisational communications
  • Creating visibility across organisational, financial and performance metrics to support prioritisation and effective execution
  • Identifying operational inefficiencies, resolving blockers, and helping the organisation scale effectively
  • Building alignment across teams and stakeholders, ensuring strategic decisions translate into meaningful outcomes

🤩 We’d love to hear from you if…

  • You have experience in strategy, operations, consulting, investment banking, Chief of Staff, or similar environments
  • You combine strong strategic thinking with operational excellence and a bias for execution
  • You’re highly analytical, comfortable navigating ambiguity, and able to simplify complex problems and information
  • You have exceptional stakeholder management and communication skills, with the ability to influence senior leaders and build trust quickly
  • You’re organised, proactive, resilient, and comfortable operating at pace across multiple priorities
  • Experience in high growth and/or scale up tech companies is a plus

🙌 What’s in it for you

💰 £86,000 - £115,000 ➕Incentive Awards tied to your performance.

📍This role is hybrid working from our London office

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚 £1,000 learning budget each year to use on books, training courses and conferences.

➕ Plus lots more! Read our full list of benefits.


🌈 The application journey has 3 key steps

  • 30 min recruiter call
  • 30 min call with the Hiring Manager
  • 2 hours of technical and behavioural interviews
  • Final call with the General Manager of Core Banking

This process should take around 4-5 weeks from the 1st interview - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

#LI-OS1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. 

Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:

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