Back to jobs

Technology Adoption Specialist

Denton

Overview

Moonshot builds the power infrastructure that makes AI possible. Our equipment goes into the largest AI datacenter deployments in the country, powering the models behind ChatGPT, Claude, and Gemini. Now we are turning that same technology inward to become the premier adopter of AI and modern software in manufacturing. As Technology Adoption Specialist, you are the person who makes that real for every team in the building. You sit with departments, map how they actually work today, identify where better tooling and process create leverage, and then deploy the training and documentation that makes adoption stick. This role is equal parts business analyst, technical trainer, and process documentarian. It is hands-on by design and crosses every department.

Key Responsibilities

  1. Workflow Analysis and Process Documentation: Spend time with every department understanding how work gets done today. Map current-state workflows, identify gaps and friction points, and translate what you learn into clear, usable process documentation. This is the foundation everything else builds on. You are not just observing; you are synthesizing what you find into structured materials that the organization can act on and train from.
  2. Training and Enablement: Design and deliver training that meets people where they are, from someone in purchasing learning to use AI tools for the first time, to an engineer learning how to get more out of the ERP system. Build training materials, run workshops, and provide one-on-one support. The goal is durable behavior change, not a one-time session.
  3. Software and AI Tool Deployment: Assist with implementation of technology tools across the organization, including AI platforms and business software. Get tools into people's hands, build integrations where needed, and ensure new capabilities fit into existing workflows rather than creating additional work. Hands-on proficiency with Microsoft Copilot, Power Automate, ChatGPT or Claude enterprise, and similar platforms is expected.
  4. Business Systems Fluency: Develop a working understanding of Moonshot's core systems, including the ERP platform and Microsoft 365 environment, deep enough to teach others, identify usage gaps, and provide informed input on how those systems should work. You do not need to be a developer, but you need to be technically credible enough to troubleshoot, configure, and partner effectively with IT and software teams.
  5. Adoption Tracking: Measure whether tools and processes are actually being used after rollout. Track adoption rates, gather feedback, and iterate. A tool nobody uses and a document nobody reads are both failed deployments, regardless of how good the underlying work was.
  6. Gap Identification and Prioritization: Start from a prioritized list of known opportunities, then build toward independently identifying gaps the business has not yet named. Surface what is working, what is not, and where the organization is not yet ready. Bring ground-level reality back to the Director of Digital Transformation to help shape where the team focuses next.

Qualifications

Experience:

  • 3-5 years in technology implementation, software adoption, digital transformation, or a related field with a CS or technical foundation
  • Demonstrated experience training and enabling non-technical users on business technology tools
  • Hands-on experience with AI adoption or AI tool deployment in a business environment
  • Experience in a business analyst capacity: mapping workflows, documenting processes, and translating operational reality into structured training or system guidance
  • ERP experience is a plus; platform does not matter

Skills:

  • Proficiency with AI and automation platforms such as Microsoft Copilot, Power Automate, ChatGPT Enterprise, Claude Enterprise, or similar tools
  • Strong technical writing and documentation ability; you can turn a messy workflow into a clear process document that someone else can train from
  • Teaching instinct and communication clarity; you can explain a complex system to someone who has never used it and make them confident, not just informed
  • Business analysis capability; you can walk into a department, ask the right questions, and come out with an accurate picture of how work actually flows
  • Patient, persistent, and practical; adoption is a people and process problem, not just a technology problem

Education:

  • Bachelor's degree in Information Technology, Business, Computer Science, or equivalent experience
  • Technical writing, instructional design, or change management credentials are a plus

Why Moonshot?

  • Build Something Real: You are not producing documentation that lives in a shared drive nobody opens. You are building the training programs and process foundations that change how a rapidly growing manufacturing company operates every day. The equipment we build powers the AI revolution, and you are bringing that same momentum inside our own walls. The impact is visible and immediate.
  • Career Growth: Moonshot is in hypergrowth and committed to becoming the most AI-advanced manufacturer in the country. You are getting in early on a technology adoption function that will only grow in scope and influence as the company scales. The people who build the process foundation here shape how the organization runs for years.
  • Innovative Culture: Moonshot is where AI meets the real world. We build the power systems that make AI possible and we use AI to build them better and faster. If you want to help an entire company level up on how it works, from the shop floor to the executive suite, this is the job.
  • Operational Impact: Your work directly shapes how departments function at scale. You are not keeping a system running in the background; you are actively changing how people do their jobs, reducing manual effort, and building the documentation layer that makes a fast-growing company repeatable.

Create a Job Alert

Interested in building your career at Moonshot? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Moonshot’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.