Philanthropic Communications Lead
About MSF USA | Doctors Without Borders
Role Overview
Under the Senior Director's guidance, the Philanthropic Communications Lead will advance Doctors Without Borders' mission by crafting clear, persuasive communications that articulate the organization’s mission, programs, expected outcomes, impacts, and financial needs while aligning with donor objectives. This role will present these elements through compelling narratives that engage current and prospective donors and stakeholders, ensuring written materials reflect our initiatives and impact and align with donor interests.
As a key Development team member, the Lead will partner with the Principal and Major Gifts team to conceptualize proposals, sometimes collaborating with the Program department. The role requires synthesizing complex information to create clear reports, proposals, letters, and narratives for donor cultivation and stewardship.
The Lead will revise and edit drafts, maintain quality standards, and adhere to professional writing norms, focusing on readability, consistency, and persuasiveness. They will keep detailed records of source materials and stay updated on MSF communications and program changes to support enhancing donor reports and proposals.
Department Accountabilities
Key Account Management
Take overall responsibility for designing, developing and delivering the organization's account management strategy. May also personally manage a few relationships with the most strategic donors.
Donor Development
Pursue strategic opportunities in coherence with MSF-USA´s strategy, that create long-term value for the movement by cultivating partnerships or identifying and develop new geographies, markets or donors for its mission.
Donor Relationship Development
Build trust and loyalty with potential donors. At the simplest level, update donors on activities. At a more complex level, build long-term relationships with donors, especially large corporations or foundations.
Brand Positioning
Develop brand positioning based on the brand strategy and implement brand plans.
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Roles Specific Outcomes |
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Resource Development Support the creation of a suite of formats and templates that offer some measure of self-sufficiency to the donor-facing members of the Principal and Major Gifts team.
Project Management Manage a portfolio of projects while reporting to senior colleagues.
Stakeholder Management Plan and deliver stakeholder engagement activities to develop effective working relationships with leadership, gift officers, and the Stewardship team within Principal and Major Gifts, and to ensure that stakeholder needs and concerns are identified and met.
Content Creation Write and edit powerful and compelling content with messaging tailored by current and prospective donor interests while remaining in line with MSF’s priorities, voice and branding guidelines.
These core accountabilities should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job. Incumbents are required to perform other functions as assigned. |
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Behavioral Competencies |
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THOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating the new and different.
People Focus Effectively builds strong stakeholder relationships, both inside and outside the organization, while delivering stakeholder-centric solutions Manages Complexity Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implication of different options
Global Perspective Takes a broad view when approaching issues, using a global lens. Shows global thinking at work; adjusts organizational practices to meet the unique needs of different regions or countries. Uses a broad perspective when addressing issues and challenges.
Cultivates Innovation Creates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them.
RESULTS: MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs.
Drives Results Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.
PEOPLE: MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals.
Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.
Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
Values Differences Recognizes the value that different perspectives and cultures bring to an organization. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and ways of communicating.
SELF: MSF USA staff demonstrate self-awareness by having an open mindset and by continuously seeking opportunities to learn, grow, and improve.
Instills Trust Gains the confidence and trust of others through honesty, integrity, and authenticity. .
Manages Ambiguity Operates effectively, even when things are not certain, or the way forward is not clear.
Situational Adaptability Adapts approach and demeanor in real time to match the shifting demands of different situations.
Technical Competencies
Plans and Aligns Planning and prioritizing work to meet commitments aligned with MSF USA goals.
Financial Acumen Demonstrates understanding of budgets and financial principles. Makes informed decisions that responsibly manage MSF USA’s financial resources.
Tech Savvy Anticipating and adopting innovations in organizational digital and technology applications.
Data Collection and Analysis Collects, interprets, and applies relevant operational or programmatic data to inform strategic decisions.
Project Management Skills Plans and manages projects or major initiatives that advance department or cross-departmental objectives, ensuring quality outcomes on time and within budget.
Presentation and Written Communication Skills Develops compelling presentations and written communications tailored to diverse audiences, delivering clear, persuasive, and impactful messages. |
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Supervisory Responsibility No supervisory responsibilities at this time. Desired Qualifications & Experience |
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At a minimum, the Job Holder should possess: · 5 years of philanthropic writing experience, successfully partnering with gift officers to secure significant funding from diverse donors. 7 years of experience is preferred
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Travel Requirements
Must be willing to travel for work as needed.
Compensation
$88,822 to $133,233; In alignment with MSF USA’s compensation framework, new hires are generally offered between the minimum and midpoint of the range based on relevant experience, skills, and internal equity.
Equal Opportunity and Accommodations Statement:
MSF-USA is dedicated to creating a diverse, impartial, and inclusive workforce. We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws.
We also provide reasonable accommodations for individuals with disabilities or religious beliefs and practices. If you require accommodations during the application process, please contact us at recruitment@newyork.msf.org.
We strongly encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.
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