New

Senior Product Manager, Patient/Provider/Billing AI Solutions

US Remote

Position Summary

The Senior Product Manager will be responsible for optimizing the digital and operational experience through Generative AI solutions. We are looking for an innovative, entrepreneurial product manager who is passionate about applying the power of Generative AI to drive value for both our business, spanning from patient, provider and billing experiences. In this role, you will collaborate closely with cross-functional teams at Natera to build AI-driven solutions that address pain points for internal users and enhance the user experience, ultimately delivering significant business value. 

If you're passionate about identifying opportunities for innovation, and leveraging cutting-edge Generative AI technologies to create impactful solutions, this is the role for you.   

Primary Responsibilities

  • Identify opportunities with internal stakeholders to scope how the use of Generative AI can deliver business value
  • Evaluate AI-driven solutions and approaches, considering both buy vs. build solutions to balance outcome and speed-to-market
  • Provide requirements (PRDs, user stories, user flows), evaluate dependencies, and build  solutions together with the engineering team
  • Define and track KPIs to uncover future product opportunities and AI solutions; analyze relevant data to drive decision-making
  • Collaborate with SMEs across Natera to plan for operational changes driven by new platform and features to deliver seamless user experiences

Qualifications

  • Direct, hand-on experience with developing and launching Generative AI products or features. Ability to demonstrate AI solutions launched and tangible outcomes achieved. 
  • Proven track record of driving organizational transformation, and utilizing AI and other innovative solutions to improve customer experience and streamline operational processes.  
  • Ability to dive deep into complex problems and come up with creative, scalable solutions.
  • Flexible, and agile; willingness to tackle any type of challenge; highly motivated to roll up sleeves and get work done while also thinking strategically.
  • Excellent communication and relationship-building skills. Strong analytical and problem-solving skills, with the ability to use data to drive product decisions. Proficiency in SQL preferred.   
  • Bachelor's degree in computer science, engineering, business or related field. 5+ years of experience in software development, or digital product management.

 

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Remote USA

$120,100 - $150,100 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents. 

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:
- BBB announcement on job scams 
- FBI Cyber Crime resource page 

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