Assoc Patient Billing Analyst-Temp

Associate Patient Billing Analyst - Contract
Natera is seeking a detail-oriented and proactive Associate Patient Billing Analyst to join our
Patient Experience Billing team. In this role, you will be responsible for analyzing, designing,
and implementing strategies to optimize and improve the patient billing process. You will work
closely with cross-functional teams to identify inefficiencies, ensure compliance, and enhance
the overall patient experience. This role is essential for improving revenue cycle performance
and streamlining billing procedures within our healthcare organization.
Key Responsibilities:

● Process Review & Gap Analysis: Lead end-to-end assessments of current patient
billing processes to identify inefficiencies, bottlenecks, and opportunities for
improvement. Define project scope, objectives, and deliverables aligned with operational
goals.
● Workflow Optimization Initiatives: Manage the planning and execution of billing
process improvement projects. Develop and implement streamlined workflows to reduce
errors, accelerate payment cycles, and improve revenue cycle outcomes.
● Patient-Focused Improvements: Design and manage initiatives aimed at enhancing
patient comprehension of billing statements and payment options.
● Data-Driven Decision Making: Oversee the use of data analytics tools to measure the
effectiveness of billing process changes. Track KPIs, generate performance dashboards,
and provide insights to leadership for continuous improvement.
● Stakeholder & Vendor Collaboration: Coordinate with cross-functional
teams—including IT, finance, and compliance—and third-party vendors to ensure
alignment on project goals and timely execution of billing-related initiatives.
● Change Management & Training: Develop change management plans and lead
training sessions to ensure successful adoption of new billing procedures, tools, and
best practices by staff.
● Compliance: Ensure patient billing practices comply with industry standards, regulatory
requirements, and payor guidelines (e.g., HIPAA, Medicare, Medicaid).

Qualifications:
● Education: Bachelor's degree in Healthcare Administration, Business, Finance, or
related field (or equivalent work experience).
● Experience: Minimum of 2 years of experience in healthcare billing, revenue cycle
management, or process improvement roles.
● Knowledge: Familiarity with patient billing systems, medical coding, insurance claims,
and healthcare reimbursement processes.
● Skills:
○ Strong analytical and problem-solving abilities.
○ Excellent communication and interpersonal skills.

○ Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google
Workspace (Drive, Sheets, Slides); experience with revenue cycle management
software preferred.
○ Ability to work independently and manage multiple projects simultaneously.
● Location: Proximity to the Bay Area, CA, or Austin, TX, valued but not required.
Physical Demands and Working Environment:
● Duties performed in a remote working environment with occasional trips to Natera’s labs
and offices in San Carlos, CA and Austin, TX.
● Occasional travel within the US.

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents. 

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:
- BBB announcement on job scams 
- FBI Cyber Crime resource page