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Fire Alarm and Security Installation Technician

Indianapolis, IN

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

SUMMARY: The primary role of a Fire Alarm and Security Installation Technician is to assist the Project Manager with the installing, inspecting, testing and maintenance of low voltage systems within a facility. Low voltage systems include fire alarm, video surveillance, door access, AV, audio, paging, intercom, nurse call and network. In this supportive role, technicians are provided the opportunity to gain field experience in the systems integration industry and grow within the company. This individual will bridge the gap between people and technology.  ***This position offers FREE healthcare benefits and generous PTO. 
 
PRIMARY DUTIES:
  • Service, inspecting, testing, and maintaining of low voltage systems
  • Adjust, calibrate, align, and modify circuitry/components and records effects on unit performance
  • Demonstrates attention to detail, accuracy, thoroughness, and dependability by following instructions and being an active listener
  • Adapts well to changing circumstances or conditions in the field
  • Pursues career development opportunities such as training and certification courses
  • Always maintains a professional attitude and appearance
  • Keeps a clean and organized work environment
  • Adheres to all NEW ERA policies in regard to dress code, safety, attendance, etc.
  • Other duties may occur at your managers discretion
 
COMPETENCY:
  • Prior Fire Alarm installation experience.
  • Preferred CCTV, Access Control/ security experience
  • Obtain Fire Alarm NICET certification
  • Valid driver’s license
  • Reliable transportation
  • Familiarity with basic hand tools
  • Ability to lift and carry up to 60 pounds
  • Ability to stoop, balance, stand, walk, sit and climb and/or work on a ladder
REQUIRED EDUCATION & EXPERIENCE: Associate’s degree or minimum 3 years of experience in Fire Alarm, AV and/or Physical Security (door access, CCTV etc.) installations.
 
PHYSICAL DEMAND:
  • In order to perform the essential functions of this job the Associate must have the ability to stand on a concrete floor for long periods and lift and/or move equipment at least 60-pounds on a repetitive basis.
  • The candidate must be able to lift equipment and construction supplies from floor height to over-head while loading/unloading trucks or preparing equipment for installations, service calls, and events.
  • Candidate must have the ability to climb and work (stack, adjust, and repair) at heights in excess of 25' before/during installations and job sites.
QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

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