Data Operations Associate (External Agency Staff)

As a Data Operations Associate for the NFL Digital Media's owned and operated properties, you will be responsible for translating data needs for various KPIs into tracking specifications for the digital media platforms.

This role involves working with the product and engineering teams to enable data collection and ensure data integrity. As well as making sure data collection is adhering to the NFL’s global variable architecture. This role reports into the Manager, Data Operations, and is responsible for managing data collection, implementation, and QA across the digital media portfolio. You will oversee the implementation of a variety of analytics tool sets to increase our knowledge of fan behavior.  

This position plays a key role in the development of the analytics strategy and alignment across NFL Media properties.  You will be working with various teams to outline their data strategy, enable cross-platform content analysis, and ensure the multiple platforms have alignment in their tracking.

Responsibilities:

• Data Collection (40% of time):
  • Responsible for outlining tracking specifications for Websites, Mobile Apps, and CTV devices
  • Maintain and publish 3^rd party marketing pixels for all 32 clubs and league properties
• Data Governance (45% of time):
  • Responsible for Quality Assurance of the analytics calls, both server-side and client-side
  • Responsible for creating and maintaining processing rules for data collection 
  • Manage metadata classifications
  • Upkeep and Creation of Media Intelligence verified metrics
  • Create and manage Adobe Audience Manager traits and segments
• Data Administration (5% of time):
  • Manage user access and permissions within Adobe Marketing Cloud and Tealium
• Vendor and Club Relationship Management (10% of time):
  • Be the day-to-day contact for multiple vendors used on websites, mobile apps, and CTV platforms as it relates to analytics and tracking.
  • Manage communication for tracking, marketing, and advanced data analytics questions.

Required Qualifications:

• Bachelor’s degree in a quantitative field
• Ability to work with teams across the globe and in different time zones
• Able to communicate with non-technical individuals regarding implementation questions
• Collaborative and works well in a team-based environment
• Extremely organized and detail-oriented to balance league and 32 club requests

Physical Demands:

• Limited physical demands are required

Terms /Expected Hours of Work:

• NFL employees are required to work 40 hours per week, with overtime and/or weekends required during the season.
• This job posting is for a position with one of the NFL’s third-party agency partners that provides services to the NFL. The individual selected for this role will be an employee of that third-party agency and not the NFL. All compensation, benefits, and other terms and conditions of employment are handled by the agency. The assignment to provide services to the NFL will be limited in duration but may be extended for an additional period by agreement between the NFL and the agency.

At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered.

NO RELOCATION ASSISTANCE WILL BE PROVIDED.

The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws. 

WHO WE ARE:

NFL Core Values:

• Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
• Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
• Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
• Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.

NFL Leadership Attributes:

• Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
• Execute: We take action with precision, delivering results that drive our goals forward.
• Inspire: We motivate others through vision, energy, and a commitment to excellence.
• Live Our Values: We embody our core principles in every decision and action.
• Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
• Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact

WHO YOU ARE:

Talent Attributes:   What we expect for our employees:

• Embody an enthusiastic, proactive can-do attitude 
• Embrace grit, free from ego or entitlement
• Excel as a relationship builder, with the ability to influence
• Eager learner, driven by passion rather than just ambition
• Encompasses an incredible work ethic with an agile mindset