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Staff Product Designer - Trader Engagement

Chicago

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.  

Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last 5 years alone, our user base has grown by 400% to over 2 million users and we have become the number one rated futures brokerage worldwide. 

But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.  

So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. 

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.  

What you’ll do:

NinjaTrader’s growing Design organization is seeking an experienced, highly skilled, and creative Staff Product Designer to join the team and play a pivotal role in shaping the future of trader engagement. You will support a new vertical within our organization focused on Trader Engagement, with objectives that include:

  1. Helping our growing base of new customers learn to trade futures
  2. Engaging existing active traders with compelling multimedia content, contests, and social initiatives
  3. Building a hub where content creators can leverage our platform to create and share
  4. Indirectly driving acquisition by creating viral buzz around our enhanced trader experience

In this role, you will use your extensive product design expertise and industry best practices to motivate, drive, and deliver human-centered user experiences across a variety of products areas. You will collaborate closely with cross-functional teams, ensuring our solutions are both innovative and aligned with user needs.

This role will involve leading the design process, owning the entire product area, and ensuring that our experiences are fundamentally user centric. You’ll also elevate the overall design craft within the organization—setting the bar for visual execution, usability, and interaction design. Your passion for simplicity and innovation will help deliver best-in-class user experiences, and you will drive both the design and execution needed to stay ahead of the competition.

In this role, you will:

  • Lead and drive design for the Trader Engagement vertical, focusing on enhancing both new and existing customer experiences through educational tools, multimedia content, and social interactions
  • Build an intuitive hub for content creators, enabling them to create and share through our platform, fostering a community that thrives on engagement
  • Own the end-to-end design process for product areas related to trader engagement, ensuring customer-centric solutions that resonate with both new and seasoned users
  • Collaborate closely with Product Management and Engineering teams to drive innovative design solutions that meet both user and business needs
  • Establish and maintain a high standard of design craft across the ecosystem, ensuring excellence in visual design, interaction design, and usability
  • Drive product-led growth through design, by delivering impactful and intuitive product experiences that promote user adoption, engagement, and satisfaction
  • Contribute to the continuous improvement of the Design System, refining and evolving it to scale with the platform’s growth
  • Act as a mentor and leader to other designers, fostering a culture of collaboration, innovation, and design excellence across the team
  • Participate in and lead design critiques, product discussions, and pair-designing sessions to collaboratively shape the design direction
  • Communicate complex design concepts clearly and effectively to both internal and external stakeholders, including senior leadership

What’s in it for you:

  • Be a key contributor in shaping the future of a cutting-edge product platform in the trading space
  • Collaborate with talented, passionate teammates, dedicated to pushing the boundaries of design and product development
  • The chance to work in a product-led growth environment where design plays a critical role in customer success and business impact

If you're excited to bring customer-centric innovation to a fast-growing platform, and to play a pivotal role in elevating design, we want to hear from you!

What we look for:

  • 7+ years of experience in product design, including significant experience working on cross-functional teams
  • A proven track record of delivering outstanding design solutions for complex products with a customer-centric mindset
  • Strong portfolio showcasing expertise in interaction design, visual design, and information architecture, with experience in user research, journey mapping, and persona development
  • Deep understanding of modern design tools and processes, including experience with Figma and other design & research tools
  • Experience working with and contributing to Design Systems in a collaborative environment
  • Exceptional communication and storytelling skills, with the ability to present and advocate for design decisions across the organization
  • Strong problem-solving abilities, able to balance user needs, business objectives, and technical constraints to deliver impactful design solutions
  • Ability to thrive in a fast-paced, outcome-driven environment, with a passion for advancing design craft and pushing the envelope of innovation

Bonus Points for:

  • Experience in futures trading, financial markets, or investment platforms is a huge plus

Our Core Benefits Include:

  • Hybrid Schedule with Extra Remote Flexibility (Totalling over 55% remote time)
  • Generous PTO
  • 7 Paid Holidays Annually + 5 Conditional Holidays Annually
  • 1 Service Day Annually
  • 401k with 3.5% Company Match
  • Health, Vision, Dental Coverage
  • Life and Disability Insurance Covered 100% by NinjaTrader
  • Flexible Spending Accounts for Transit and Parking
  • Gym Membership

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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