Regulatory Solutions Supervisor

About Nubank

Nubank is one of the world's largest digital financial services platforms, with around 54 million customers in Brazil, Mexico and Colombia. As one of the world's leading technology companies, Nubank leverages its technology and innovation to create new financial solutions for individuals and SMEs that are simple, intuitive, convenient, low-cost and human. Guided by its mission to fight complexity and empower people, Nubank is advancing access to financial services in Latin America, connecting profit and purpose to create value and positively impact the communities in which it operates. For more information, visit www.nu.com.co

Our Regulatory Solutions Team

Our mission is to support Nu’s sustainable growth, ensuring the AML process and regulatory routines are in compliance with local and international regulatory requirements, challenging the status quo through: 

• Promoting the best customer experience to our fanatic customers, ensuring a high-quality standard of client data, as well as its regulatory adherence; 
• Execute AML operational routines including but not limited to KYC, PEPs, Sanctions, Enhanced Due Diligence, FATCA/CRS (KYC Ops Team), Transactional Analysis (AML Ops Team), and embargoes/freeze/unfreeze of funds (JudOrders Team) requirements, contributing to a more ethical and fair society, truly understanding that compliant operations are a key driving force for the solid growth and development of Nubank.
• Being diligent, flexible, and resilient, according to Nu's principles!

To accomplish that, the RegSol—JudOrders team is charged with safeguarding Nu by adhering to established regulatory requirements regarding judicial inquiries from government bodies, mainly related to the freezing/unfreezing of funds.

As a RegSol - JudOrders Supervisor, You're Expected To

• Lead, motivate, and develop a team of JudOrders specialists responsible for embargoes operations.
• Identify training needs and implement development plans to enhance team skills and knowledge.
• Improve and scale current embargoes orders ops flow, ensuring compliance with established regulatory requirements while being efficient and agile.
• Oversee the daily operations of the embargoes process, ensuring smooth and efficient execution.
• Develop and implement best practices and procedures to optimize efficiency and minimize errors.
• Proactively identify and address potential risks and compliance issues.
• Lead end-to-end projects to comply with key policies related to Judicial Orders’ scope and its operational routines.
• Build models/analysis to evaluate the efficiency of JudOrders processes as well as their regulatory adherence;
• Detect, propose, and identify improvement opportunities, presenting business cases when needed highlighting the impact, cost, and resources needed, as well as leveraging on technology such as automations and LLM
• Implement robust controls and procedures to mitigate risk and ensure compliance.
• Stay informed of industry best practices and regulatory changes.

We're Looking For An Experienced RegSol - JudOrders Supervisor Who Has

• Bachelor’s Degree;
• 4+ years of experience in financial services, with a strong focus on embargoes and/or judicial requirements operations and leadership skills 
• Deep understanding of financial regulations and compliance requirements related to embargoes;
• Excellent analytical and problem-solving skills;
• Languages: Advanced or native Spanish and English
• Great communication skills; enjoys engaging in discussions with people from different backgrounds and cultures.
• A solid analytical background is desired. Must be comfortable manipulating data. Programming is not required, but candidates need to display interest in learning basic data analysis skills (e.g., SQL)

Core Benefits

• Equity at Nubank
• Health insurance
• Vacations of 15 workdays
• NuLanguage - Language learning program
• Parental leaves

The position is based in Bogotá, Colombia