Lead Business Control Officer (Crypto & Digital Assets)

About Nubank

Nubank was founded in 2013 to free people from a bureaucratic, slow, and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.

Today, Nubank is a global company with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in São Paulo by Colombian David Vélez, and co-founded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nubank.com.br.

About the Team

To support Nubank’s global expansion and navigate an increasingly complex landscape, we have established the Business Control Office (BCO)—a dedicated domain within the Product Chapter. While our 2nd Line of Defense (2LoD) provides the foundational risk structure, the BCO is designed to embed risk management directly into the 1st Line of Defense. By shifting these capabilities closer to the product, we ensure that growth is proactive and resilient against process failures or data leakages without adding unnecessary bureaucracy.

About the Role

The BCO will leverage business and risk knowledge coupled with a hands-on approach. In this role, you will both support and own the risk activities essential to the business. You will work with teams to mitigate identified risks while establishing yourself as the subject-matter expert (SME) within your assigned area.

For this position, the business area is Global Crypto & Digital Assets. You will be at the forefront of one of the fastest-evolving regulatory landscapes in finance. You are not just a risk manager; you are a Product Compliance strategist with a passion for crypto. You will act as the First-Line accountability owner, translating a shifting global patchwork of requirements—from the Brazilian Crypto Framework (Law 14.478/2022) to emerging international standards like MiCA (EU), the Travel Rule (FATF), and evolving SEC/CFTC mandates—into simple, actionable product requirements and standards.

The ideal candidate understands that in crypto, a "License to Operate" is a moving target. You will bridge the gap between 2nd Line (Compliance/Legal) guidance and 1st Line execution, ensuring our product ecosystem remains resilient and compliant by design. You will own accountability for the integrity of evidence and monitoring, ensuring that as we scale globally, our controls are as innovative as our products.

Additionally, you will provide SME knowledge to support Nubank’s industry representation. This involves collaborating with industry associations, regulators, and international market forums—including participation in public consultations—through the lens of Compliance, Legal, and Public Policy.

Fluent English is mandatory due to daily interaction with global business and product stakeholders.

As a BCO you will

• Proactive Regulatory Remediation: Identify potential compliance gaps within the product and drive the remediation activities needed to align with evolving global mandates.
• Establish Compliance Governance: Create appropriate 1st-line governance within the Business Unit to facilitate the implementation, execution, and monitoring of regulatory controls within squads.
• Compliance Orchestration: Partner with 2LoD on regulatory interpretation while driving the completion of 1st-line action plans and deadlines, supporting Product Managers to ensure the roadmap remains on track.
• Define the Regulatory Environment: Map and rate the compliance landscape, ensuring the business understands its obligations across different jurisdictions.
• Embedding Guardrails: Engage deeply with product flows (e.g., staking, transfers) to proactively embed compliance guardrails, preventing and escalating potential gaps with a structured controls mindset.
• Challenge & Validate Controls: Support Product teams with the design and implementation of controls to ensure they meet regulatory intent; define solutions for new controls to address emerging requirements.
• Strategic Compliance Reporting: Create reports for the leadership team to provide visibility into the full spectrum of regulatory health and "License to Operate" status.
• Product Development Lens: Apply a specialized compliance lens to the product strategy, ensuring new features are built with regulatory requirements in mind from day one.
• Documentation & Knowledge Management: Drive the completion of documentation for all compliance processes to ensure transparency and minimize "single-point-of-failure" sensitivities.
• Process & Control Mapping: Support internal control BCOs with deep-dive mapping of the product lifecycle to identify and strengthen key compliance touchpoints.
• Audit & Inspection Liaison: Coordinate responses for regulatory inspections, providing the necessary evidence while reviewing and challenging findings to ensure they reflect the business reality.

Additional responsibilities specific to this Crypto & Digital Assets regulatory focused role:

• Crypto-Native Product Design: Translate complex global mandates (e.g., FATF Travel Rule, custody standards) into pragmatic product requirements and user stories, ensuring compliance is built into every feature.
• Industry Advocacy: Coordinate 1st-line participation in international public consultations and industry discussions to help shape the evolving global crypto agenda.

What we are looking for

• Experience with implementing crypto & digital asset regulation, and a working understanding of global frameworks (e.g., MiCA, NYDFS BitLicense, FATF guidance).
• Ability to translate complex crypto regulation and compliance guidance into business requirements.
• Experience with the crypto-banking regulatory environment.
• Ability to speak the "language" of product managers and engineers.
• High level of independence and a "hands-on" ownership mindset.
• Excellent communication skills (concise and clear).
• Ability to build strong relationships across all levels of the organization.
• A quick learner who wants to challenge the status quo and prioritize effectively.
• Fluent Professional English (daily operational use).

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Location for this Opportunity

• São Paulo, Brazil
  
  

Working Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/