Executive Operations Assistant

About Offshore Launch

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

• Impact the growth and success of small and medium-sized businesses.
• Work in a people-first, remote environment that values growth and ongoing development.
• Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
• Contribute to a culture that values partnership, service, and excellence.

 

Your Role

As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.

You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through:

• Membership in the Offshore Launch Slack workspace
• Bi-weekly All Team meetings
• Monthly reviews

Your job is to help the Client succeed.

Our job is to help you succeed.

 

About the Client

The client is an information technology consulting firm that exclusively serves the healthcare industry. They have extensive experience developing and implementing plans, systems and strategies for Healthcare Information System (HIS) solutions.

We are looking for an Executive Operations Assistant who will act as in internal program manager for the executive team, which includes running key meeting cadences, structuring work, and driving follow through on cross-functional projects. This is a non-client facing role focused on internal operations, process improvement, and disciplined execution, with some executive support and sales enablement once core systems are in place. 

Responsibilities

Primary: 

• Run L10 and other internal standups, turning them into a live project board and driving follow through 
• Building a process inventory across exec, delivery and sales; spotting gaps and proposing improvements. 
• Identify missing or broken internal processes across sales, delivery, and leadership, document current state vs desired state, and help implement agreed improvements.
• Owning task/board tools (Planner/equivalent) and keeping work moving from intake to done. 
• Maintaining key delivery / milestone calendars and making sure dependencies are handled. 
• Partnering on M365/AI workflows to streamline internal processes. 

Secondary (after ramp):

• Proactively manage executive calendars and resolve conflicts
• Conduct personalized outreach to healthcare executives on behalf of execs 
• Build initial sales decks and materials using templates 
• Draft content for decks using an AI brand-story framework 

Requirements

• 5+ years experience in a BPO, corporate, or consulting environment in a project management, ops, or senior EA role supporting executives. 
• Proven project/program management skills: running recurring meetings, owning project boards, and driving deadlines. 
• Hands on experience with Microsoft 365 (Planner / Team / Sharepoint) and a CRM (Salesforce / Hubspot) highly preferred. 
• Excellent written and spoken English, comfortable communicating with senior and C-level executives. 
• Demonstrated ability to speak up in leadership meetings, ask clarifying questions, and propose solutions. 
• Strong attention to detail and follow-through; comfortable writing and sending communication on behalf of executives. 
• Proactive and resourceful; able to work independently in a remote setup on US Central Time hours. 

Compensation & Benefits (to be provided by Offshore Launch)

• Up to $1800, depending on experience
• 13th month pay
• Performance-based 14th and 15th month pay
• Comprehensive HMO policy, including dependents
• 10 days annual PTO + 6 paid holidays

Note

The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity.