Assistant Creative Service Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

 Role: Assistant Creative Service Manager 

Location:  Ho Chi Minh City, Vietnam

About the role: 

Working in true collaboration with our clients, we have one goal in mind: to be the leading agency partner for the development of stunning and effective needs-based content and digital media campaigns. 

What you will be doing: 

• Willing to work with extensive paperwork, documents, and vendor forms. Demonstrate administrative skills to manage multiple internal datasets. 
• Oversee the trafficking workflow for the onsite studio. Act as the decision-maker for where and how work is funneled through the studio and the wider agency. 
• Quickly learn systems for financial and commercial controlling management. 
• Document the triage process for the whole site studio. 
• Be attentive to numbers and proficient in Excel to prepare monthly and quarterly reports on assets. 
• Exhibit project management skills. 

What you need to excel in this role: 

• Experience working with offshore third parties and understanding the financial and operational implications. 
• Knowledge of cross-platform assets (e.g., ideation campaigns, digital films, banner digital displays, websites, and videos) to advise in the triage of new briefs. 
• Focus on system, paperwork, and traffic workload management in the back end. 
• Traffic Management: Excellent communication skills and familiarity with online/digital assets to understand the resources needed. 
• System Management: Patient and meticulous with numbers, Excel, paperwork, and systems. 
• Paperwork and Process Management: Competency in paperwork management and patience when training and onboarding new processes in finance and paperwork. 
• Passion for and curiosity about AI and new technologies. 
• Understanding and knowledge of AI tools are beneficial, but the ability to learn and comprehend the benefits and features of AI tools is critical. 

Req ID: 13515

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Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.    

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.