Director Product Marketing, Client Reporting

Job overview:

Omada Health is seeking an experienced and visionary Director of Product Marketing, Client Reporting to lead the strategy for how we tell our most critical stories: the outcomes we drive for our members, and the value we deliver to our customers. This leader will craft a best-in-class data storytelling framework that aligns the post-sale member outcomes narrative with the promise we make during the sales process.

This role will report to the Senior Director of Product Marketing and partner deeply across Product, Clinical, Customer Experience, and Analytics teams to elevate Omada’s market differentiation through consistent, personalized, and insight-rich customer reporting. You will work closely with the Customer Experience and Client Analytics teams to synthesize data from our largest customers and across our book of business. This includes helping shape compelling, individualized narratives for large customers as well as establishing standardized, scalable storytelling frameworks that apply across our customer base.

This role is ideal for someone who combines a passion for storytelling with a strong foundation in data, and who wants to define how healthcare outcomes are communicated at scale.

About you:

• 10+ years experience in product marketing or related marketing discipline, with a focus on B2B healthcare or SaaS audiences.
• 5+ years of industry experience in Healthcare & Life Sciences. Preferred experience in health plan, PBM, or virtual care/digital health.
• Strong understanding of data analysis, reporting frameworks, and business storytelling.
• Experience collaborating closely with analytics, product, and customer success teams.
• Exceptional storytelling skills with the ability to translate complex data into clear, compelling, and executive-ready insights.
• Skilled at identifying patterns in large datasets and turning insights into action.
• Experience presenting data-driven stories to customers 
• Proven ability to drive alignment across product, clinical and commercial teams.
• Demonstrated leadership experience, including cross-functional influence and strategic planning.
• Ability to work on multiple projects simultaneously in a fast-paced, dynamic environment.
• Experience in high growth environments, working at scale.
• Bachelor's degree in a related field required; advanced degree a plus.

Your impact: Omada is at an inflection point. We are growing high double digits and expect to accelerate growth. However, to get there, we need to be able to become commercial experts, build highly engaged passionate teams, and work together with a one-team mindset. As the Director Product Marketing, Client Reporting you’ve got an exciting job to lead the following critical efforts:

Customer Narrative Strategy

• Lead the development of a consistent, scalable narrative for how we report on member engagement and outcomes post-sale across employer and payer client populations.
• Ensure alignment between pre-sale value propositions and post-sale reporting deliverables (e.g., QBRs).
• Market research and analysis to define and create storytelling standards that help differentiate Omada in the market.
• Partner with the Customer Experience and Client Analytics teams to apply narratives at both the individual customer level and across standardized reporting frameworks.

Cross-Functional Leadership

• Collaborate with the Client Analytics team to understand and shape the outputs of customer data reports.
• Partner with the Client Analytics team to surface insights at both the large customer and population levels.
• Work with the Product team to inform the roadmap for reporting tools and experiences.

Insight Generation & Personalization

• Help build internal processes and tools that support scalable insight creation.
• Translate population-level engagement and outcome data into tailored stories for large customers.
• Synthesize trends across our book of business to develop market-level narratives.

Thought Leadership & Differentiation

• Serve as a subject matter expert on Omada’s outcomes reporting approach.
• Partner with Thought Leadership and Commercial teams to develop content that showcases Omada’s results.
• Drive strategic input into product packaging and positioning based on outcomes performance.

Benefits:

• Competitive salary with generous annual cash bonus
• Equity Grants
• Remote first work from home culture
• Flexible Time Off to help you rest, recharge, and connect with loved ones
• Generous parental leave
• Health, dental, and vision insurance (and above market employer contributions)
• 401k retirement savings plan
• Lifestyle Spending Account (LSA)
• Mental Health Support Solutions
• ...and more!

It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!

• Cultivate Trust. We actively cultivate trust through attentive listening and supporting one another. We respectively provide and are open to receiving candid feedback. 

• Seek Context. We ask to understand and we build connections. We do our research up front to move faster down the road.
• Act Boldly. We innovate daily to solve problems, improve processes, and find new opportunities for our members and customers.
• Deliver Results. We reward impact above output. We set a high bar, we’re not afraid to fail, and we take pride in our work.
• Succeed Together. We prioritize Omada’s progress above team or individual. We have fun as we get stuff done, and we celebrate together. 
• Remember Why We’re Here. We push through the challenges of changing health care because we know the destination is worth it.
  
  

About Omada Health: Omada Health is a between-visit healthcare provider that addresses lifestyle and behavior change elements for individuals managing chronic conditions. Omada’s multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management. With insights from connected devices and AI-supported tools, Omada care teams deliver care that is rooted in evidence and unique to every member, unlocking results at scale. With more than a decade of experience and data, and 29 peer-reviewed publications showcasing clinical and economic proof points, Omada’s approach is designed to improve health outcomes and contain costs. Our customers include health plans, pharmacy benefit managers, health systems, and employers ranging from small businesses to Fortune 500s. At Omada, we aim to inspire and empower people to make lasting health changes on their own terms. For more information, visit: https://www.omadahealth.com/

Omada is thrilled to share that we’ve been certified as a Great Place to Work! Please click here for more information.

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Below is a summary of salary ranges for this role in the following geographies:

California, New York State and Washington State Base Compensation Ranges: $193,200 - $241,500*, Colorado Base Compensation Ranges: $184,800 - $231,000*. Other states may vary.

This role is also eligible for participation in annual cash bonus and equity grants. 

*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate's skills and experience, and other business considerations.

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