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Territory Sales Manager (Southern New England Region)

Remote (Must be based out of Massachusetts, Connecticut OR Rhode Island, United States)

About Us 

At Open Farm we are transforming the way people feed their pets, with a focus on producing premium, healthy food and treats, all ethically sourced from farm-to-bowl. Headquartered in Toronto and with team members across the US, Open Farm is one of the fastest growing CPG companies in North America. We believe that the best foods are made with consciously sourced, top-quality ingredients from farmers and fisheries who believe in doing good for all animals and the environment.  

Before you em-bark on this journey with us, learn more about the opportunity: 

In our mission-driven growth journey to Do Some Good for Animals and the Planet, we're seeking an exceptional Territory Sales Manager to help expand our brand across the Southern New England Territory. Reporting to the Senior Director of Sales – Eastern Region, you'll play a crucial role in driving growth, building relationships, and advocating for Open Farm. Past experience in the pet industry and/or as a Territory Sales Manager is a plus!

Note: This role will require flexible work arrangements such as occasional evening and weekend work, with overnight travel as much as 60% of the time. You must have a valid driver’s license to be considered. This position will cover the following states: Massachusetts, Connecticut, Rhode Island

In this role you will: 

Sales Optimization:

  • Sales Target Achievement - Meeting or exceeding sales targets for your assigned territory. This involves developing and executing sales strategies to drive revenue growth.
  • Forecasting and Planning - Developing sales forecasts and strategies for the territory based on historical data, market trends, and customer insights. This helps in aligning sales activities with overall company goals
  • Budget Management - Responsible for managing budgets related to sales activities, including expenses for travel, sales promotions, and customer engagements.

Customer Focus:

  • Develop existing and new client relationships within the territory, to serve as a strategic partner
  • Customer Relationship Management - Building and maintaining strong relationships with distributors, retailers, and other key stakeholders in the pet food supply chain. This includes regular store visits and frequent communication to understand their needs and provide appropriate solutions.
  • Product & Brand Training and Support - Providing training and support to distributors and retailers on product features, benefits, and selling techniques. Ensuring that they have the necessary knowledge and tools to effectively promote and sell Open Farm products.
  • Problem Solving - Addressing customer issues and resolving complaints promptly and effectively. This requires good communication skills and the ability to collaborate with internal teams to find solutions

Business Development/Operations:

  • New Business Development - Actively seek out new business opportunities by identifying potential customers and partnerships within the territory. This could involve prospecting, cold calling, and networking.
  • Promotions and Marketing - Working closely with marketing team to execute promotional campaigns, product launches, and other marketing activities within the territory. This may include organizing events, trade shows, and demonstrations
  • Market Analysis and Reporting - Monitoring market & industry trends, competitor activities, and customer feedback to provide insights and recommendations. Regularly reporting sales results, market conditions, and customer feedback to management.
  • Compliance and Ethics - Ensuring that all sales and marketing activities comply with company policies, industry regulations, and ethical standards.
  • All other duties, as assigned 

We’re paw-sitively excited about you because you have:

  • 3+ years working experience in related field
  • Ability to develop and execute territory sales strategies to achieve a sales target
  • Ability to analyze data to drive strategic plans
  • Ability to work independently as well as in a team environment
  • An outgoing personality with excellent people skills
  • Strong ability to relate and effectively build relationships with people
  • Excellent organizational skills, and the ability to manage multiple priorities
  • Comfortable working in a fast-paced, entrepreneurial environment
  • Proficiency in basic Excel and PowerPoint; experience with sales reporting systems
  • Proactive and positive attitude
  • Valid driver's license
  • Passion for Pets and the Planet

What we offer you - it's the purr-fect package:   

  • An opportunity to grow, develop, and thrive within a mission-driven, dynamic, and fast-growing company, alongside thoughtful and passionate individuals dedicated to their work and community 
  • Competitive 401k with company match
  • Great company culture (with lots of adorable pets!) where your pet interrupting video calls is the norm
  • Discounted food, apparel and insurance for your furry family members
  • In addition to your PTO, we offer company-wide wellness days and personal days to support your wellbeing
  • Volunteer days to give back to our community 

Our Values 

We Raise the Bar | We Open the Barn Doors | We Graze Lightly | We Are Customer Obsessed | We Are One Team  

To learn more about Open Farm, follow us on Instagram and LinkedIn. 

Open Farm values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Open Farm's recruitment process should contact hr@openfarmpet.com. As required by legislation, Open Farm will consult with applications requesting such an accommodation to ensure that Open Farm's recruitment process takes into account their accessibility needs.   

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