Growth Product Manager – Patient Acquisition

Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a holistic approach to diagnosing, managing and treating digestive health conditions. Oshi Health has been recognized by Modern Healthcare and Builtin as the recipient of Best Place to Work awards. This recognition highlights our dedication to creating a workplace environment that prioritizes our team, fosters inclusivity, and is committed to our mission.

We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.  Our care is delivered virtually through our app, via secure messaging and telehealth visits.  When in-person diagnostics or procedures are needed, we take a concierge approach and coordinate access, care and follow up with local providers. For more information, visit us at: www.oshihealth.com

"Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we’ll confirm whether you’re engaging with one of our Oshi teammates!"

Growth Product Manager – Patient Acquisition

Are you a highly-motivated Growth Product Manager looking to make a bigger impact at an organization that changes lives? 

Do you thrive in a rapidly evolving, fast-paced environment requiring creativity, resourcefulness, high energy and an ability to adapt quickly?

Are you passionate about healthcare and looking to create a revolutionary new approach to digestive healthcare with a radically better patient experience?

If so, you could be a perfect fit for our team who share a mission to eliminate the impact of digestive health conditions through redesigned GI care that patients love. 

The Role

We’re looking for a dynamic Growth Product Manager to lead our patient acquisition journey—an essential pillar of our growth strategy. This role offers a unique opportunity for a creative and data-driven Product Manger to make an impact, working cross-functionally with marketing and product leadership to optimize our patient sign-up process and drive sustained growth.

What you’ll do:

• Own the Patient Onboarding Journey: Lead the development and optimization of our sign-up funnel and activation experiences, working closely with the marketing team to ensure a smooth and engaging process for patients joining Oshi Health.
• Data-Driven Product Development: Analyze experimental results, identify growth opportunities, and iterate on product changes that enhance patient acquisition and activation, using data to inform decisions at every step.
• Hypothesis-Driven Growth: Uncover barriers to patient sign-up and activation through continuous experimentation and validation, driving product decisions that remove obstacles and accelerate our patient’s to “get started” with Oshi Health.
• Collaborative Cross-Functional Leadership: Work closely with a dedicated squad (engineering, design, QA, analytics) to deliver features with speed and precision, maintaining a high standard of quality in everything we ship.
• Establish & Evangelize Growth Strategy: Develop and communicate the product growth strategy, including roadmap and prioritization, to internal stakeholders, aligning on key initiatives based on their potential impact.
• Product Expert for Sign-Up Touchpoints: Serve as the subject matter expert on all patient sign-up touchpoints, driving awareness and understanding of our product growth initiatives across the company.

Who you are:

You have 3 years of demonstrated experience in product management, with a strong focus on driving growth (ideally) in the healthcare space.

• Growth-Focused Product Manager: You are comfortable leading and optimizing sign-up funnels, with a deep understanding of user acquisition and onboarding.
• Analytical Mindset: You excel at interpreting data and transforming it into actionable insights. You are adept at data visualization techniques and can easily spot patterns, opportunities, and areas for improvement in product performance.
• Experimentation Expert: You have hands-on experience running growth experiments, including A/B testing, multivariate testing, and funnel optimization. You know how to iterate quickly and effectively based on experimental results.
• Metric-Driven Decision Maker: You thrive on using data to inform decisions, driving product growth with clear metrics, KPIs, and benchmarks. You’re highly skilled at monitoring and interpreting key performance indicators to assess the success of your initiatives.
• User-Centric Approach: You have an in-depth understanding of user behavior and segmentation, which you leverage to personalize the product experience and meet the needs of different patient groups.
• Technical Proficiency: You are proficient in using product analytics tools (e.g., Mixpanel, Optimizely, Segment, Fullstory) to track, analyze, and optimize performance. You have a strong command of product tracking and can dive into data with ease.
• Collaborative Communicator: You possess excellent communication, collaboration, and leadership skills. You’re comfortable working cross-functionally and are a natural at aligning teams around a shared growth vision.
• Prioritization Pro: You have the ability to effectively prioritize growth initiatives, balancing short-term gains with long-term product goals, and turning insights into actionable results.
• Product Development Knowledge: You have a deep understanding of the product development lifecycle and are experienced in Agile and Scrum methodologies. You know how to guide a product squad to deliver high-quality work at speed.

We make healthcare more equitable and accessible:

• Mission-driven organization focused on innovative digestive care
• Thrive on diversity with monthly DEIB discussions, activities, and more
• Virtual-first culture: Work from home anywhere in the US
• Live our core values: Own the outcome, Do the right thing, Be direct and open, Learn and improve, Team, Thrive on diversity

We take care of our people:

• Competitive compensation and meaningful equity
• Employer-sponsored medical, dental and vision plans
• Access to a “Life Concierge” through Overalls, because we know life happens
• Tailored professional development opportunities to learn and grow

We rest, recharge and re-energize:

• Unlimited paid time off — take what you need, when you need it
• 13 paid company holidays to power down
• Team events, such as virtual cooking classes, games, and more
• Recognition of professional and personal accomplishments

Oshi Health’s Core Values:
1.  Own the Outcome
2.  Do the Right Thing
3.  Be Direct & Open
4.  Learn & Improve
5.  TEAM - Together Everyone Achieves More
6.  Thrive on Diversity

Oshi Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.

Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.

Oshi Health’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.

This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.

For more information, visit us at www.oshihealth.com