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Internal Communications Lead

New York, NY

About Pagaya

Shape the Future of Finance

Pagaya is building a leading artificial intelligence network to help our partners grow their businesses and better serve their customers.

Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit pagaya.com.

Let's create better outcomes together!

About the Role

We’re looking for a savvy communicator, culture builder, and cross-functional collaborator to join Pagaya’s Internal Communications. This is a high-visibility, high-impact role designed for someone who thrives on creating clarity from complexity and building programs that make employees feel connected. You’ll help execute our global internal communications strategy and elevate how we share, celebrate, and scale Pagaya’s mission. You’ll work directly with senior leaders to deliver clear, inspiring communications across key channels (Slack, All-Hands, Email, Digital Screens), and design employee experiences that support culture, transparency, and inclusion across our offices in NYC and Tel Aviv. This is a rare opportunity to build at the intersection of communications, culture, and experience.

Responsibilities

Internal Communications

  • Lead the editorial calendar for internal comms — from company milestones and business updates to product launches and team spotlights.
  • Write crisp, compelling content for internal channels — CEO/President updates, All-Hands talking points, Slack posts, FAQs, videos, and more.
  • Drive end-to-end production of Pagaya All-Hands, including content creation, speaker prep, logistics, and post-event feedback.
  • Partner with cross-functional teams (Product, People, GTM, Finance, etc.) to drive alignment and ensure message consistency.

Strategic Storytelling

  • Shape the voice of internal communications to reflect Pagaya’s ambition, growth, and culture.
  • Develop narratives that make complex topics accessible, emotionally resonant, and aligned with our strategic direction.
  • Experiment with new formats — from memes to motion graphics — to keep employees engaged and energized.

Employee Experience & Events

  • Collaborate with the strategy and execution of internal moments that matter to highlight and improve our culture. 
  • Partner with the People and Workplace teams to ensure office and remote experiences feel equally intentional and inclusive.

Requirements

  • 6–8+ years of relevant experience in internal communications, employee experience, or brand/editorial strategy (in-house or agency).
  • A strong writer with a portfolio that showcases versatility across formats and tones — confident writing for executives and ICs alike.
  • Hands-on producer with experience managing content calendars, moderating live events, and partnering with senior leaders.
  • High EQ and strong judgment.
  • Detail-oriented project manager who thrives in fast-paced, evolving environments.
  • Experience working with distributed teams and/or global companies is a plus.

The pay ranges for New York-based hires are commensurate with candidate experience. 

Pay ranges for candidates working in locations other than New York may differ based on the cost of labor in that location.

Compensation Range for New York Based Hires

$110,000 - $140,000 USD

Our Team

Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs with our head quarters located in NYC and Tel Aviv. 

We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.

Join a team of builders who are working every day to enable better outcomes for our partners and their customers.

Our Values

  • Continuously Learn- We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
  • Debate and Commit- We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
  • Dream Big and Act- We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.
  • Advance Inclusion- We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.
  • Be Accountable Together- We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.

More than just a job

We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life. 

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