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Senior Director, Head of Talent Development & Performance Management

New York, NY

About Pagaya

Shape the Future of Finance

Pagaya is building a leading artificial intelligence network to help our partners grow their businesses and better serve their customers.

Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit pagaya.com.

Let's create better outcomes together!

About the Role

As Senior Director, Head of Talent Development & Performance Management, you will lead the global function that drives talent growth, performance excellence, continuous feedback, and leadership capability across Pagaya. Reporting into the Global Head of People, this is a strategic and operational leadership role: you will design and execute a world-class talent development and performance ecosystem, influence senior leadership across multiple geographies, and build scalable programs that support Pagaya’s next phase of growth, agility, and global impact.

This leader will bring strong business partnership capacity and commercial understanding—able to connect talent and performance strategies directly to business outcomes, partnering closely with senior leaders to drive organizational effectiveness and growth.

Responsibilities

Global Talent & Performance Strategy

  • Lead the design, implementation, and evolution of a global performance management framework (goal setting, check-ins, mid-year reviews, year-end calibration, promotions) that supports high performance, transparency, fairness, and a growth mindset across geographies.
  • Develop and deploy a continuous feedback and coaching culture: design feedback frameworks, growth conversations, high-potential identification, talent reviews, and succession planning.
  • Create the global talent development and leadership capability strategy: partner with senior business, functional, and regional leaders to define capability gaps, build learning pathways (manager development, leadership academies, functional upskilling, internal mobility), and create pipelines for future leaders.
  • Act as a strategic business partner to senior executives—translating talent and performance priorities into actionable plans that enable stronger execution, leadership effectiveness, and organizational results.
  • Counsel senior leadership (C-suite, regional heads) and HR partners as a trusted advisor on talent, performance, scaling, organizational design, and workforce readiness.
  • Partner with the global People Operations team and HR Systems to embed talent-performance metrics, dashboards, insights, and decision-support across the business.
  • Collaborate cross-functionally with Finance, Business Operations, and regional leadership teams to ensure that performance and development strategies are aligned with commercial goals and growth priorities.

Program Design, Execution & Global Roll-out

  • Build and roll out scalable learning & development programs (manager/leader tracks, global onboarding, high-potential programs, region/market-specific modules) aligned to business strategy, cultural attributes, and global growth.
  • Oversee deployment of performance programs: goal-setting tools, feedback platforms, calibration forums, talent review cycles, performance calibration across global sites, promotions, and mobility frameworks.
  • Integrate business context into program design—ensuring talent and performance initiatives tangibly support productivity, capability development, and business scaling efforts across markets.

Requirements

  • 12+ years of progressive experience in Talent Development, Performance Management, Leadership Development, or Organizational Effectiveness – including at least 7+ years in global or multi-region leadership roles (or equivalent).
  • Proven experience leading performance management frameworks, feedback cultures, global leadership/manager development, talent pipelines, and succession planning in complex, high-growth, or regulated environments (e.g., financial services, fintech, investment management).
  • Demonstrated business partner mindset with the ability to connect people strategy to commercial impact and influence senior leaders toward measurable business outcomes.
  • Demonstrated track record of building and scaling global or multi-geography talent and learning programs from the ground up.
  • High level of business acumen, analytical orientation, and experience with people-data/HR analytics to inform decisions and influence senior leadership.
  • Exceptional communication, facilitation, and influence skills; ability to partner with senior leadership globally and translate strategy into actionable people programs.
  • Comfortable operating in a scaling environment with ambiguity, multiple geographies/time zones, and matrixed stakeholders.
  • Bachelor’s degree required; advanced degree (MBA, Masters in OD/Leadership) preferred.
  • Prior exposure to Israel or managing global cross-cultural teams is a strong plus.
  • Experience with modern performance management platforms, learning technologies, and HR systems strongly preferred.

The pay ranges for New York-based hires are commensurate with candidate experience. 

Pay ranges for candidates working in locations other than New York may differ based on the cost of labor in that location.

Compensation Range for New York Based Hires

$240,000 - $280,000 USD

Our Team

Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs with our head quarters located in NYC and Tel Aviv. 

We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.

Join a team of builders who are working every day to enable better outcomes for our partners and their customers.

Our Values

  • Continuously Learn- We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
  • Debate and Commit- We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
  • Dream Big and Act- We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.
  • Advance Inclusion- We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.
  • Be Accountable Together- We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.

More than just a job

We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life. 

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