Back to jobs
New

Head of Technical Programs

SF Bay Area (Hybrid)

Parasail is redefining AI infrastructure by enabling seamless deployment across a distributed network of GPUs, optimizing for cost, performance, and flexibility. Our mission is to empower AI developers with a fast, cost-efficient, and scalable cloud experience—free from vendor lock-in and designed for the next generation of AI workloads.

Our flagship product is an inference platform harnessing a rapidly expanding global network of GPU providers, propelling us from $0 to $2M ARR in just four months. Inference is at the forefront of the AI revolution, presenting massive growth potential and substantial market opportunity. We’re seeking an entrepreneurial-minded leader to collaborate directly with our founder and CEO, driving revenue growth and securing pivotal early-stage customer partnerships. This role offers the unique chance to learn firsthand from a repeat founder, directly influencing our journey from $0 to $10M ARR.

The Head of Technical Programs will lead strategic customer engagements, manage critical deployments, and drive product adoption by bridging engineering, operations, and product strategy. Ideal for entrepreneurial technologists with early-stage startup experience, this role involves owning onboarding and proof-of-value projects, influencing product direction, and solving complex infrastructure challenges. You'll work closely with engineering teams and customers, gaining hands-on exposure to startup building, strategic decision-making, and scaling innovative technology. This role is perfectly suited for someone who wants to be a company founder or sharpen their founder skills for their next company.

Responsibilities

  • Own technical engagements end-to-end: Lead discovery, scoping, technical validation, and successful implementation for new and existing customers
  • Design and run proof-of-value projects: Define success criteria, orchestrate internal and external contributors, and deliver high-quality outcomes that drive conversion
  • Deeply understand customer architecture: Translate complex infrastructure and ML workflows into actionable integrations and deployment plans
  • Operate across disciplines: Collaborate closely with sales, product, and engineering to ensure customer needs are understood, prioritized, and acted on
  • Build reusable playbooks and frameworks: This role will be key in helping the company transition from founder-led sales to a scalable sales organization.
  • Be the voice of the customer: Proactively surface themes from the field to inform product strategy, influence roadmap, and close gaps in documentation or UX
  • Get hands-on when needed: Whether building internal tools, writing example code, jumping on a debugging call, or authoring technical guides, you’re not afraid to dig into the details

What We’re Looking For

  • 6–10+ years of experience in a technical role spanning customer-facing work and hands-on engineering
  • Previous experience as a technical founder, early engineer, product owner, or solutions architect at a startup or high-growth company
  • Strong fluency in AI, LLMs, and Python. Proficiency in cloud computing is a plus
  • Proven track record of customer obsession—you build trust with technical users and know how to turn early proof points into long-term success
  • Exceptional communication and problem-solving skills; you can move between strategic conversations with CTOs and technical working sessions with engineers
  • Self-motivated, execution-focused, and energized by unstructured, high-impact workstreams

Bonus Experience

  • Prior ownership of post-sales success, onboarding, or technical enablement functions
  • Familiarity with developer platforms, model observability, or enterprise AI adoption cycles
  • A history of creating technical content, training, or open-source contributions

Why Join Parasail

  • Join a product-first company solving hard infrastructure problems in AI
  • Partner directly with leading engineering and ML teams to build next-gen systems
  • Help define how Parasail scales from early customer success to widespread adoption
  • Fast-paced, high-trust culture with strong engineering values
  • Competitive salary, meaningful seed-stage equity, and full benefits

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf


Select...

Parasail operates a highly engaged and dynamic hybrid working culture.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Parasail’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.