New

Creative Services Coordinator

Cincinnati, Ohio, United States

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Job Summary:
The Creative Services Coordinator will play a crucial role in managing the workflow of creative projects within the organization. This role will require close collaboration with various departments, ensuring that all creative deliverables are produced on time, within budget, and meet the highest quality standards. The Creative Services Coordinator will be responsible for coordinating and overseeing the day-to-day operations of the creative team, including designers, copywriters, and other creative professionals. The ideal candidate will have a strong background in project management, a keen eye for detail, and excellent communication skills. 

What You’ll Do:

  • Project Management: Coordinate the planning, execution, and delivery of creative projects, ensuring that all milestones are met on time. 
  • Team Coordination: Work closely with the creative team to allocate resources, manage workloads, and maintain project schedules. 
  • Client Liaison: Serve as the primary point of contact between internal and external stakeholders and the creative team, ensuring clear communication and understanding of project requirements. 
  • Quality Control: Review creative outputs to ensure they meet brand standards and project objectives before final delivery. 
  • Budget Management: Assist in tracking project budgets, ensuring that all expenses are accounted for and within allocated limits. 
  • Process Improvement: Identify areas for improvement within the creative process and implement strategies to enhance efficiency and effectiveness. 
  • Reporting: Provide regular updates on project status, including timelines, budgets, and potential risks, to senior management. 
  • Presentation Preparation: Assist creative team in creating slides to articulate activity and summarizations on strategic content campaigns, department stats, and other initiatives in concise, effective manner. 

 What We Need:

  • Experience: 3+ years of experience in project management within a creative or marketing environment. 
  • Education: Bachelor's degree in marketing, Communications, Business, or related field. 
  • Technical Skills: Proficiency in project management tools (e.g., Jira, Trello, Asana, Basecamp), MS Office Suite, and familiarity with creative software (e.g., Adobe Creative Suite) is a plus. 
  • Communication: Strong verbal and written communication skills, with the ability to articulate creative concepts and project requirements clearly. 
  • Time Management: Exceptional organizational skills, with the ability to manage multiple projects simultaneously and meet tight deadlines. 
  • Problem-Solving: Ability to anticipate challenges and proactively develop solutions to keep projects on track. 

Desired Qualifications:

  • Creative Background: Experience working with or managing creative teams (designers, copywriters, videographers). 
  • Industry Knowledge: Familiarity with content production for patient education or healthcare industries. 
  • Leadership: Experience in leading or mentoring junior team members. 
  • Adaptability: Ability to thrive in a fast-paced, dynamic environment with changing priorities. 
  • Attention to Detail: Strong eye for detail to ensure all creative outputs are polished and professional. 

What You'll Need to Succeed:

  • Collaboration: Strong interpersonal skills and a collaborative approach to working with cross-functional teams. 
  • Initiative: A proactive mindset, with a drive to take ownership of projects and see them through to completion. 
  • Flexibility: Openness to feedback and the ability to pivot quickly based on project needs or stakeholder input. 
  • Creativity: A passion for creative work and an understanding of the creative process, coupled with a knack for managing creative talent. 
  • Resilience: Ability to manage stress and stay calm under pressure, particularly when facing tight deadlines or challenging projects. 

About PatientPoint: 
PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com. 

Latest News & Innovations: 

  1. Named A Best Place to Work! Read More
  2. Mike Walsh, COO answers "What Makes a Great Leader". Read More
  3. Recognized on Vault’s Top Internship List. Read More

What We Offer: 
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V

Create a Job Alert

Interested in building your career at PatientPoint? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...

For emails/intros. Enter the name you go by—even if it's your legal name. (not “N/A” or “same”)

Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in PatientPoint’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.