Sales Enablement Training Specialist
Paytronix is a cloud-based digital guest engagement platform for the hospitality industry. Our innovative, unified platform provides loyalty programs, online ordering, gift cards, branded mobile applications, and strategic insights to more than 1,800 leading restaurant and convenience store brands. Our valued clients leverage the power of Paytronix across 50,000 sites globally to create seamless, personalized, and brand-authentic experiences that foster lasting relationships with their customers. For more than 20 years, Paytronix has been a trusted partner helping brands maximize the lifetime value of their guests and grow more profitable businesses. For more information, visit www.paytronix.com.
The kind of person we’re looking for:
We’re looking for an energetic, thoughtful, and highly collaborative individual to join our Sales Enablement team to support our go-to-market teams. This role involves strategic thinking and ongoing enhancement and scalability of our end-to-end processes, impacting the onboarding, training, coaching, and ongoing development of our sales team. The ideal candidate will have a background in training and/or training and development, with experience in behavioral-based coaching.
The kind of stuff you’ll be doing:
- Training Development: Assist the Sr. Manager of Sales Training & Development design, develop, and implement training programs that cover product knowledge, sales techniques, tools, and processes to enhance the performance of the sales team.
- Facilitating Training Sessions: Conduct engaging training sessions and workshops, both in-person and virtually, to ensure both leaders and sales representatives are equipped with essential skills and knowledge to drive performance forward.
- Onboarding New Sales Team Members: Execute sales onboarding training for new sales team members to ensure they have a strong foundation and understanding of our products and sales processes to attain their time-to-contribution expectations of leadership.
- Needs Assessment: Collaborate with sales leadership and cross-functional teams to assess training needs and identify knowledge gaps within the sales team to tailor ongoing training initiatives and programs accordingly.
- Content Creation: Develop training materials, including manuals, presentations, e-learning modules, and other resources that effectively communicate key concepts and skills.
- Performance Measurement: Monitor and evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, adjusting as necessary to ensure continuous improvement.
- Coaching and Support: Provide ongoing coaching and support to sales representatives to reinforce learning and facilitate practical application of skills in real-world settings.
- Stay Updated: Keep current with industry trends, sales methodologies, and best practices to ensure training content remains relevant and effective.
- Collaboration: Work closely with other departments, such as marketing and product, to ensure alignment in messaging and resources provided to the sales team.
The kind of skills and experience you’ll need:
- Experience: (2+ years) in sales training, enablement, training & development, or sales related roles.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire others.
- Proven experience in sales and/or sales training, with a track record of success.
- Strong presentation and facilitation skills, comfortable speaking to groups of various sizes.
- Experience in creating engaging training content using various formats and technologies.
- Proficient in using Learning Management Systems (LMS), preferably Mindtickle.
- A growth mindset and passion for learning and a commitment to the continuous development of yourself and others.
The extra stuff that would be nice:
- Proficient in using Learning Management Systems (LMS), preferably Mindtickle.
- Experience in coaching to MEDDICC and/or other sales methodologies
- Strong analytical skills to assess training effectiveness and make data-driven improvements.
- Experience with Salesforce CRM and BoostUp
Salary range: $70k-$90k
Benefits:
At Paytronix, we offer a wide variety of benefits aimed at allowing our employees to prioritize their well-being, and be their best selves:
Retirement:
- Paytronix allows employees to contribute to their 401k through Fidelity with an additional annual flat rate company contribution.
Medical:
- Paytronix offers medical and dental benefits through Blue Cross Blue Shield, and vision insurance through EyeMed.
- Paytronix pays 75% of the premium for each of these benefits.
- Paytronix offers plans to contribute to Health Savings Accounts (HSA), Health Reimbursement Arrangements (HRA), Healthcare and Dependent Care FSAs.
Personal:
- Employees that are expecting receive a generous Parental Leave offering.
- Paytronix offers company-paid Short-term and Long-term Disability, and Life Insurances.
- Accrued FTO (Flexible Time Off), off during public holidays, and “floating” holidays.
Employee Betterment:
- Paytronix offers an Employee Assistance Program, Tuition Reimbursement, and free LinkedIn Learning membership.
Voluntary benefits include:
- Pet insurance through Wishbone for your furry loved ones. This is at a discounted rate.
- Protection from identity theft.
- Legal coverage for matters including, but not limited to: home and real estate, estate planning, and elder care.
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