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Strategic Operations Associate

San Francisco, CA

Backed by leading investors from Silicon Valley, Peregrine supports public safety agencies across the country — from Los Angeles to Louisville to Atlanta — empowering public servants to improve operations and make better decisions in the moments that matter. Today, our technology is used by customers to serve more than 30 million Americans. We’re motivated to build technologies by partnering with our customers; we listen to their needs, learn from their experiences, and develop effective solutions to help them achieve transformational outcomes. Together, we’re creating safer communities, protecting privacy and civil liberties, and helping everyone in America thrive.

We are a team of public service entrepreneurs who are passionate about solving hard problems. We trust and help each other, and love diving into challenges together. We believe empathy, curiosity, integrity, courage, and excellent execution are key to building impactful software. If mission-focused work is your north star, come build with us. We’re just getting started.

The Role

We are hiring a Strategic Operations Associate to partner directly with our Head of Training & Client Advocacy. This role will be central to building and scaling the operating foundation for some of the company’s most mission-critical teams, ensuring we deliver consistently excellent experiences to our customers at scale.

You will own projects that increase operational efficiency, improve visibility across teams, and ensure we’re ready for what’s next—before it arrives. From running cadences and building dashboards to designing systems and implementing cross-functional initiatives, this role is for someone who loves to get things done, thrives in ambiguity, and brings rigor to everything they touch.

About You
  • You bring order to the chaos. With your analytical mindset, you love building dashboards, workflows, and operational processes to ensure clear SOPs for our success.
  • You’re an autonomous driver. You can be an independent project owner who others can rely on to hit tight deadlines against competing priorities.
  • You can anticipate future roadblocks and proactively identify bottlenecks before they emerge. This will be especially important as Peregrine scales across regions, product lines, and customer types.
  • You maintain the team’s steady rhythm through cross-functional changes and pivots. You’ll run the best operational cadence for the team to have the correct information with clear next steps.
  • You have a builder’s mindset — you get excited about solving operational puzzles, creating systems, and improving what already exists.
What We Look For 
  • 2–5+ years of experience in business operations, strategy, consulting, or a similar function
  • Prior experience in a high-growth or early-stage environment is a strong plus
  • Strong project management skills with a high degree of ownership; you’re able to manage multiple workstreams and stakeholders with clarity and follow-through
  • Proficient in Excel/Google Sheets; experience with Salesforce, Airtable, Notion, or automation tools (Zapier, Retool, etc.) is a plus
  • A strong communicator who brings clarity to complexity and keeps teams aligned
  • A team player who thrives in collaborative, cross-functional settings and is energized by mission-driven work
  • Located in San Francisco and willing to work in the office

Salary Range: $135,000 - $165,000 Annually + Benefits + Equity (if applicable) + Bonus (if applicable)Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific work location. Information on the benefits offered is here.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

 

 

Peregrine Technologies is committed to creating an inclusive environment for all employees. We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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