Back to jobs
New

Senior IT Manager

San Francisco, California, United States

Who Are We?

Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

About the Team

Imagine spearheading a team at the forefront of AI adoption, leveraging our own Postman product suite to revolutionize efficiency and scale. As the "First Customer," your insights will directly fuel innovation in a platform embraced by 40 million developers and 98% of the Fortune 500. You'll be at the strategic heart of the company, crafting bespoke solutions that accelerate business, pushing boundaries, and drawing inspiration from diverse sources to partner with stakeholders and deliver an unparalleled employee experience. Through our three key workstreams, the Security & IT team protects our customers while enabling and protecting our business. We keep our feet firmly planted in metrics-driven decision making and reporting, ensuring that a culture of transparency and trust drives our internal reputation among our fellow Postmanauts. 

The Opportunity

At Postman, we seek an accomplished and visionary Senior Manager to oversee our IT operations (Procurement / Help Desk / Automation / Enterprise Security and Physical Security functions). Reporting directly to the Head of Information Security & IT, you will drive technical and operational excellence across our global footprint, including Europe, the Americas, and India. This role demands a dynamic leader who can seamlessly integrate multiple disciplines, ensuring robust technology infrastructure, secure environments, and efficient procurement processes that align with Postman’s strategic objectives.

What You’ll Do

  • Leadership & Team Development:
    • Lead, coach, and mentor multidisciplinary teams spanning IT operations, enterprise security, procurement, and physical security.
    • Build and nurture an exceptional team that is focused on achieving Postman’s objectives through continuous improvement and innovation.
  • Strategic Roadmap & Operations Management:
    • Develop and implement a long-term strategic roadmap that drives security outcomes, optimizes procurement practices, and highly leverages automation to drive efficiency across the organization.
    • Oversee the end-user support framework, including managing computing devices, cloud-first environment strategies, and identity & access management systems to ensure operational resilience.
  • Enterprise & Physical Security Oversight:
    • Drive compliance to industry standards as well as adherence to enterprise security policies that protect our digital assets.
    • Oversee physical security operations, including driving net new office build out and maintenance to our standard, facility access controls, surveillance systems, to ensure employee productivity and safeguard company property and personnel.
  • Procurement & Vendor Management:
    • Manage procurement activities and vendor relationships to secure high-quality, cost-effective technology, security services, and facility management resources.
    • Oversee contracts and budgetary aspects, ensuring compliance with both internal standards and industry regulations.
  • Collaboration & Stakeholder Engagement:
    • Build strong relationships across all stakeholder groups, ensuring that IT and security strategies are fully aligned with broader business needs.
    • Partner with engineering, operations, and executive teams to develop support models that effectively leverage shared resources across the organization

About You

  • Minimum of 8 years of experience in IT, with at least 3 years in a managerial or leadership position.
  • You’ve successfully defined and executed global IT strategies in fast-paced, hyper-growth environments, aligning technology initiatives with broader business objectives.
  • You have experience recruiting, mentoring, and managing high-performing IT teams across various international regions, fostering strong collaboration and overall excellence.
  • Extensive experience with networking technologies, infrastructure management, and cloud services.
  • Proficiency in networking technologies (LAN, WAN, VPN, firewall, etc.).
  • Strong knowledge of server and storage systems, virtualization, and data centers.
  • Expertise in AWS services, architecture, and best practices.
  • Experience with IT security protocols and compliance standards.
  • Ability to manage multiple projects and priorities in a fast-paced environment.

The reasonably estimated base salary for this role ranges from $200,000 to $230,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. 

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Hyderabad, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

Create a Job Alert

Interested in building your career at Postman? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Postman’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.