Senior Manager, DFM Business / Site Manager

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

The Senior Manager, DFM (Direct Flash Module) Business/Site Manager, serves as the on-site (Hsinchu City, Taiwan) operational leader for the Kingston Taiwan location, overseeing cross-functional coordination between Kingston and EverPure. This role ensures seamless business operations, drives supply chain and project execution, manages vendor relationships, and provides rapid issue resolution. The position requires strong leadership, strategic planning, and the ability to manage complex operations in a fast-paced manufacturing environment. As the on-site senior manager, this individual will lead daily operations, support procurement and supplier management activities, drive performance metrics, and ensure compliance with business, quality, and safety standards.

Key Responsibilities

1. On-site Escalation and Issue Resolution

• Serve as the primary on-site escalation point of contact between Kingston and EverPure, ensuring rapid resolution of urgent operational issues.
• Facilitate swift problem-solving across engineering, manufacturing, supply chain, and vendor teams.

2. Stakeholder and Communication Management

• Act as the central communication hub for internal stakeholders, clients, employees, and external vendors.
• Maintain clear, timely, and effective communication channels to ensure alignment and issue transparency.

3. Daily Operations Management

• Oversee and manage day-to-day site operations for Kingston Taiwan, ensuring stable production output and operational readiness.
• Ensure availability of technical support and coordinate cross-functional collaboration across supply chain, engineering, and manufacturing.

4. On-site Project and Program Management

• Lead on-site project execution, track milestones, monitor progress against goals, and ensure timely delivery of project commitments.
• Review and approve project plans and operational proposals.

5. Strategic Planning & Business Execution

• Lead on-site strategic planning, contributing to long-term business objectives and operational strategy.
• Develop and implement supply chain and operational strategies to improve performance, resilience, and cost efficiency.

6. Procurement & Supplier Management

• Act as the on-site leader for procurement and supplier engagement.
• Support sourcing of raw materials, supplier evaluation, vendor issue resolution, and CM coordination.
• Ensure suppliers meet quality, delivery, and commercial expectations.

7. Operations Oversight & Process Improvement

• Ensure smooth production flow and operational efficiency across the site.
• Identify and implement productivity improvements (e.g., Lean, Kaizen, Just-In-Time).
• Optimize processes to reduce waste, shorten lead times, and improve service levels.

8. Risk Management

• Identify operational risks including supplier constraints, logistics bottlenecks, and manufacturing disruptions.
• Develop, execute, and maintain contingency plans to ensure business continuity.

9. Performance Monitoring & Reporting

• Track, analyze, and report key performance indicators (KPIs) related to operations, supply chain performance, production, and supplier health.
• Prepare and deliver business performance updates to senior leadership.

10. Leadership, Team Development, & Collaboration

• Lead, mentor, and develop a team of supply chain and operational professionals.
• Foster collaboration across technical teams, SCM, CMs, and external partners.
• Build strong working relationships with suppliers and contract manufacturers.

11. Compliance, Quality, and Safety Oversight

• Ensure all on-site operations comply with company policies, legal requirements, quality standards, and safety guidelines.
• Drive a culture of continuous improvement and operational discipline.

Required Qualifications
• Bachelor’s degree in Supply Chain, Business, Engineering, Operations Management, or related field.
• 10+ years of experience in supply chain operations, business management, or manufacturing operations; 3–5+ years in a leadership role.
• Strong experience with supplier management, contract manufacturing environments, and cross-functional operational leadership.
• Proven track record of managing production environments, solving escalations, and leading end-to-end operations.
• Strong analytical, communication, and organizational skills.
• Experience with ERP systems and advanced operational reporting.
• Ability to work collaboratively across functions and influence at multiple levels.

Preferred Qualifications
• Master’s degree (MBA or MS in Supply Chain/Operations).
• Experience in electronics, semiconductor, or hardware manufacturing environments.
• Lean Six Sigma or similar continuous improvement certification.
• Experience working with international suppliers and cross-cultural teams.
• Strong financial acumen related to supply chain cost, budgeting, and business operations.

Core Competencies

• Leadership & Influence: Ability to lead without direct authority and drive alignment across teams and external partners.
• Operational Excellence: Strong understanding of manufacturing and supply chain processes, with a focus on execution and efficiency.
• Strategic Thinking: Capable of balancing tactical day-to-day operations with long-term strategic planning.
• Problem Solving & Decision Making: Able to resolve complex issues quickly with sound judgment.
• Communication: Clear, effective communicator to internal and external stakeholders.
• Resilience & Adaptability: Able to thrive in a fast-moving environment with changing priorities.
• Continuous Improvement: Always seeking opportunities to optimize processes and improve site performance.

Work LOCATION: HSINCHU, Taiwan

WHAT YOU CAN EXPECT FROM US:

• Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
• Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
• Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Pure and simple.