Back to jobs
New

Director of Product, Payments

Remote

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.

WHAT YOU'LL WORK ON

You will own the strategy and execution of Qualia's payments network—a mission-critical platform sitting on top of trillions of dollars in real estate transaction payments. 

RESPONSIBILITIES

  • Define the vision and roadmap for a payments network at scale. You will set a long-term product vision for our payments platform that powers a seamless home purchasing and refinancing experience. You will be responsible for facilitating money movement and exchange of value while fueling growth for the business. You'll translate emerging payment capabilities into a clear roadmap and prioritize features that deliver step-change improvements in speed, reliability, and user experience
  • Build critical payments infrastructure. Executing your strategy will include payment routing, processing, settlement, and reconciliation that serves the unique needs of real estate transactions and trust accounting. You will architect capabilities for the real estate vertical, ensuring compliance with financial regulations, managing fraud and risk, and delivering robust, high-performing payment experiences that our customers and partners can trust
  • Drive platform performance and reliability. You will set aggressive performance targets, measure success, and work with engineering to deliver a payments platform that processes millions of dollars daily with exceptional uptime and accuracy
  • Collaborate across disciplines. You will work across Engineering, Operations, Risk, Legal, and Go-to-Market to align on product roadmap and deliver integrated payments solutions that meet both business objectives and regulatory requirements
  • Mentor and scale a product team. You will hire, coach, and lead a team of product managers focused on different aspects of the payments network—from payment methods and processing to risk management and reconciliation. You deeply care about your team's growth and development, providing guidance while fostering autonomy
  • Stay ahead of payments industry trends. You will track developments in payment technology, alternative payment methods, fraud prevention, regulatory changes, and vertical-industry dynamics. You'll bring fresh ideas and best practices to Qualia, ensuring our payments network remains at the forefront of innovation in real estate fintech

YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH

  • 8+ years of product management or engineering leadership experience in payments, fintech, or financial services with at least 3+ years managing product managers.
  • Deep technical expertise in payment systems and are comfortable with payment processing architecture, transaction flows, settlement and reconciliation, fraud prevention, and compliance requirements.
  • A track record of building and scaling payment platforms that serve multiple business customers. You have deep platform payments product management know-how, building flexible products that empower a range of business and consumer customers.
  • Data-driven and comfortable defining and analyzing KPIs and using data to optimize payment acceptance rates, reduce costs, and improve customer experience.
  • Experience navigating complex regulatory environments, including PCI compliance, AML/KYC requirements, state money transmitter licenses, and financial services regulations.
  • You thrive in high-stakes, mission-critical environments where payment reliability and security are paramount. You understand that payments are the lifeblood of our customers' businesses.
  • You communicate crisply and build trust across functions and stakeholders. You excel at building relationships internally and externally and inspiring teams to maximize their potential.

WHY QUALIA

Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work.

Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected.

We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

By submitting your application, you acknowledge and agree to the collection, processing, and use of your personal information as described in our Employee Data Privacy Notice.

Create a Job Alert

Interested in building your career at Qualia? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Phone
Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf


Select...
Select...
Select...

If yes, you can always opt-out by replying STOP.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Qualia’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.