Associate, Field Deployment Operations - East Coast

 

Communication: 

• Stakeholder Interaction: Communicate effectively with internal teams, customers, and external partners to provide updates on deployment status. 
• Reporting: Report any challenges or delays to the Deployment Manager promptly to ensure timely resolution. 
• Documentation: Maintain accurate documentation of installation processes, issues, and solutions. 

Training and Development: 

• Participate in Training: Engage in training sessions to gain a deeper understanding of RADAR technology and deployment procedures. 
• Skill Development: Continuously develop technical skills through hands-on experience and training. 
• Knowledge Sharing: Assist in training new Deployment Associates, Integrator partners, and other team members involved in the deployment process by sharing knowledge and best practices. 

Safety and Compliance: 

• Follow Safety Protocols: Adhere to all safety standards and protocols during installations to ensure a safe working environment. 
• Compliance Checks: Ensure all installations comply with company policies and regulatory requirements. 
• Incident Reporting: Report any safety incidents or compliance issues to the Deployment Manager immediately. 

In your first 30days, you will:

• Learn about Radar's mission, history, and technology. 
• Meet key team members and understand their roles. 
• Participate in training sessions on RADAR technology and deployment procedures. 
• Assist in a few deployment projects under the guidance of senior team members. 

In your first 60 days, you will:

• Take a more active role in deployment projects, handling the management of installation tasks independently. 
• Continue learning from senior team members and asking questions. 
• Start identifying areas for personal improvement and seek feedback from the Deployment Operations Leads and peers. 
• Communicate with team members to walk through resolutions and manage escalations. 

In your first 90 days, you will:

• Begin to take ownership of small deployment tasks, manage quality assurance and improve processes ensuring installations are completed to Radar’s standards. 
• Participate in team meetings and contribute ideas for improving deployment processes. 
• Contribute to improvement of deployment processes and documentation. 
• Evaluate personal progress and set goals for the future with input from the Deployment Operations Leads. 

ABOUT YOU

Required:

• You have some experience in technology deployment or a related field, preferably within retail environments. 
• You have a basic understanding of hardware installations and technical troubleshooting. 
• You have strong attention to detail and commitment to quality. 
• You are able to work well in a team and follow directions from senior team members. 
• You have good communication skills, both verbal and written. 
• You are willing to learn and adapt to new technologies and procedures. 
• You are able to multitask and work in a dynamic environment. 

Preferred:

• You have previous experience with RFID technology. 
• You are willing to work weekends, nights, and holidays, as needed. 

At RADAR, your pay is one part of your total compensation package. This role is a non-exempt position at $64,000-$97,000. Individual pay is determined by work location and additional factors,  including job-related skills, experience and relevant education or training. You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan,  flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. 

Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.

Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

CULTURE SNAPSHOT

Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.

Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.

High Impact: You’ll make meaningful contributions from day one and help shape the future of our product and company.

Clear Communication: We value honesty, humility, and respectful dialogue—everyone’s voice matters.

Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.

Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.

Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.