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Technology Project Manager

Remote - USA

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

We’re seeking a Delivery Management Lead to drive the execution and evolution of our clients’ digital marketing ecosystem projects. This role serves as a technical anchor within the Technology team, aligning our client deliverables on implementation of marketing platforms, workflow processes, and data integration efforts. You'll work cross-functionally to solve problems, operationalize new processes, and develop standards for productization of technical processes.

This is a hybrid role, based in any of our US offices—including Boston, Chicago, Carmel, or Lambertville—or remotely within the US, depending on team and business needs.

Key Responsibilities

  • Project Management:
    • Technical Project Manager maintaining tech team status, communication and tracking deliverables for project team members.
    • Collaborate with Account Services, Finance and Technology Engineering teams to build WBS, plan technical scenarios, and track risks and issues
    • Conduct client status calls and track all client deliverables
    • Accountable for maintaining technical design documentation, process workflows, RACI matrices.
  • Omnichannel Platform Delivery Oversight: Own and manage Delivery needs of digital marketing platforms to clients:
    • Manage delivery timelines: Should be familiar with technologies and integrations we typically deliver to clients: Email CRM (SFMC, Marketo, Hubspot), Website development and CMS’ (Drupal, Wordpress, .NET), Sales Management platforms (Veeva CRM/Vault), Data Privacy management (OneTrust)
    • Collaborating closely with technical teams on data management installations and maintenace: Familiarity with several SQL-based systems (Snowflake, AWS), API integrations (Boomi, JSON payloads) and understanding how these are utilized in marketing communication platforms.
  • Operational Excellence:
    • Develop and maintain timelines, operational standards, checklists, and documentation for consistent execution.
    • Develop SOW’s for client requests, including deliverables, assumptions and staff estimates.
    • Assist in capturing business requirements from client meetings and documentation.
    • Work with business teams on productizing  and improving technology implementation and execution best practices.
  • Cross-functional Collaboration:
    • Serve as a digital translator across teams to ensure clarity, consistency, and risk awareness in all technical communications.

What You Bring

  • Experience:
    • 10+ years in digital marketing technical project management
    • Demonstrated success leading workflow/process improvement initiatives
  • Technical & Strategic Skills:
    • Strong technical and business understanding of marketing automation, CRM systems, and associated tech/data infrastructure
    • Strong understanding and experience in both Waterfall and Agile methodologies, and the practical strengths and weaknesses of each. 
    • Familiarity with pharmaceutical or healthcare marketing environments
    • Fluent in JIRA, MS Office and Copilot
  • Certifications (preferred):
    • Marketing Automation (Marketo, Salesforce Marketing Cloud, Veeva Platform Tools)
    • Project Management (PMP or CSM)
    • Process Improvement (Lean Six Sigma – Yellow Belt or higher)
  • Skills/Attributes
    • Resourceful problem-solver: Understands no job is too big or too small. And thrives in ambiguity to find ways to keep projects moving.
    • Technically fluent: Can explain complex technical architecture concepts in clear, simple terms.
    • Organized and self-directed: Prioritizes workload independently and meets deadlines.
    • Collaborative communicator: Builds trust and alignment across cross-functional teams.
    • Integrity-driven: Understands how to balance time, cost, and scope while acting in the best interest of the organization.

 

Pay Range: $110,000 - $140,000
This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. 

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.

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