Manager, Ecommerce Operations & Inventory

Who We Are:

Being naked is the #1 most sustainable option. We're #2.

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Location/ Schedule: Culver City, CA / 4 days per week in office

Ecommerce Operations & Inventory Manager

Reformation is looking for an Ecommerce Operations & Inventory Manager to own the end-to-end ecommerce product lifecycle from new product launches to on-site inventory management. Reporting to the Associate Director of Ecommerce Strategy & Operations, this role drives revenue and category growth by leading go-live execution and planning, enhancing product detail page content to improve conversion, and ensuring effective management of ecommerce inventory. The ideal candidate is highly cross-functional, comfortable using data to set strategy and report on performance, and experienced leading a direct report and managing cross-functional projects.

What You’ll Do:

• Manage and execute go-lives to support gross revenue targets and category growth
• Plan and prepare assets for new product launches and gather cross-functional inputs
• Monitor the product and marketing calendar and ensure all products go live on time
• Communicate SKU targets and priorities to the studio and retouching team and manage timelines
• Track samples and create shot lists for the studio
• Build strong go-lives informed by PMIX analysis, revenue goals, and the Merchandising team’s target dates
• Execute and audit go-lives twice a week
• Lead strategic go-live planning and reporting
• Provide ongoing reporting to assess go-live status against plan, set weekly SKU count targets, and track progress on samples, deliveries, and studio capacity and communicate them with cross-functional partners
• Manage studio operations and the shotlist
• Create shot lists for the studio team based on priorities, deadlines, and other factors
• Report on studio capacity and shoot status, and proactively resolve blockers
• Foster a close partnership with the studio team, advocating for their needs cross-functionally
• Lead the project to develop a new go-live tool and support new feature roll outs
• Define detailed requirements and provide ongoing feedback to the Tech team; lead cross-functional training, support change management, and recommend future tool enhancements
• Enhance PDP information 
• Diagnose gaps in product information, identify high-impact content improvements, and design tests to optimize conversion
• Support cross-functional changes to PIM attributes and proactively surface opportunities for improvement
• Manage ecommerce inventory health
• Contribute to monthly ecommerce inventory and backlog reporting to ensure effective utilization of inventory investment
• Audit all non-live ecommerce-owned inventory and work with cross-functional partners to take appropriate action
• Execute seasonal sales, special projects / collab launches, and vintage launches
• Lead, coach, and develop one direct report, supporting their success across go-live execution and inventory-related projects

What You’ll Need:

• BA/BS degree required in business, economics, marketing, or a related field 
• 4–6 years of experience in ecommerce operations or a related field
• Experience managing or coordinating go-live or product launch processes
• Strong analytical skills and comfort with reporting; ability to turn data into actionable insights
• Excellent cross-functional communicator - proven ability to manage timelines and work cross-functionally across creative, tech, and merchandising teams
• Experience working with product information systems (PIM) and Salesforce
• Experience managing a direct report preferred
• A strong attention to detail
• Entrepreneurial, creative and scrappy mindset

Who You Are:

• You have an eye for detail, and you are known to execute, analyze, refine and repeat
• You love being hands-on and solving problems - you don’t see this as a task; it’s a passion
• You thrive in a fast-paced, results-oriented environment
• You have strong organization and communication skills
• You own your work, take initiative, and have the ability to prioritize multiple projects

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $80,000 – $108,000 + bonus 10% eligibility, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company’s discretion.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. 
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. 
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis. 
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

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