Senior Manager, Customer Business (Walmart, Costco and BJ’S)

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.

Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.

Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.

We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.

We are Revlon, together, transforming beauty.

This role is a Hybrid Role: Employees are expected to work from our Rogers, Arkansas office 3 days per week and may work remotely the remaining days

Overview:

• Responsible for developing, executing, and fostering a collaborative business partnership between Walmart on the Revlon Fragrance businesses.   Additionally responsible for the Club business including Sam’s Club, Costco and BJ’s across the entire Revlon portfolio.  This role ensures delivery of volume, share, and profit objectives while contributing to the customer’s total category growth.
  
  Through a deep understanding of both customer and company objectives, the Sr. CBM develops a cohesive vision, strategy, and action plans to deliver agreed-upon business results. This role requires challenging the status quo, identifying new go-to-market opportunities, and building cross-functional support. Regular engagement across Walmart, Sam’s Club, Costco and BJ’s organization—including merchandising, marketing, supply chain, and finance is essential.

Responsibilities:

Execute Long Range Planning and annual Joint Business Plans that incorporates company and customer timelines to ensure maximum execution and volume from joint efforts to include:

• Develop relationship, joint business plans, and have regular contact with leaders and buyers at Walmart, Sam’s Club, Costco and BJ’s.
• Develop long-term, profitable, and sustainable growth across Revlon and Customers KPIs
• Execute the Customer Business Planning Process and Joint Business Plans that incorporate company and customer timelines to ensure maximum execution to include:
  • Volume Forecasting
  • Identification and execution against key business drivers
  • Long lead time planning with customer to maximize execution
  • Effective management of Company’s Market Development Funds (MDF)/Off Invoice Allowances
  • Develop long-term, profitable, and sustainable growth in POG and secondary space
• Customer P&L Management: Set annual volume targets and manage associated P&Ls. Provide regular updates to senior leadership on strategy, performance, and outlook.
• Consumption Planning: Integrate weekly and annual consumption plans into account strategy. Analyze POS and market trends to identify growth opportunities. Develop and execute “Close the Gap” plans as needed.
• Promotional Planning: Maintain weekly calendars for circulars, price promotions, and displays. Communicate results and gap-closing actions internally.
• Demand Planning: Collaborate with Demand Planning to maintain accurate shipment forecasts. Lead demand planning for assigned brands.
• Cross-Functional Collaboration: Lead, develop and facilitate internal and external relationships in support of the business objectives
• Internally partner with Cat Man, Sales Insights, Marketing (Brand and Trade), Finance, Logistics, and Inventory teams.
• Externally align with WMC, Walmart’s Digital Content Team, Finance, Category Management, and Store Ops.
• MDF Management: Accountable for overseeing MDF budgets, ROI analysis, and investment tracking, while partnering with internal teams to ensure timely claim processing and adherence to budget.
• Inventory & Markdown Risk Mitigation: Manage SKU discontinuations, markdowns, and inventory planning.
• Perform other Walmart/Club business-related duties as required: Utilize Walmart’s Scintilla platform as needed
• Retail Planning – Work with internal Walmart Retail execution team to build out plans to optimize sales and execution at store level
• Long Term Planning with Marketing/Trade – Build solid 3-year plans to identify and build out growth opportunities

Coordination: 

Support Teams: Walmart Sales Analyst, Trade Marketing, Marketing, Finance and Category

Who you are:

• 7+ years of direct selling experience in CPG (Cosmetics or Beauty preferred)
• Experience managing Walmart relationship
• Strong strategic thinking, analytical, and execution skills
• Innovation and problem-solving capabilities
• Excellent communication and cross-functional collaboration
• Advanced proficiency in Word, Excel, PowerPoint, Adobe Acrobat

Qualifications:

• Bachelor’s Degree required
• 7+ years of experience in sales, preferably within the Mass channel

Additional Requirements:

• Accountable for MDF budget and annual sales volume targets
• Travel: <15%
• Position must be based in Bentonville, AR

#LI-CH2

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $110,000-$137,500 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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