Vice President, Revenue Operations

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

 

Overview

As the Vice President of Revenue Operations (Rev Ops) you are in a strategic and highly influential role responsible for driving revenue growth and optimizing the effectiveness of our revenue-generating teams. You are responsible for overseeing the processes, systems, and tools that support our go-to-market (GTM) teams. You take an entrepreneurial and innovative approach to leading the company through the next phase of growth by owning productivity, process, and execution across go-to-market functions. You demonstrate the ability to scale revenue operations, a deep understanding of SaaS business models, and exceptional leadership skills.

 

Responsibilities

• Hire, build, mentor and lead a high-performing Revenue Operations team within our GTM organization
• Develop and execute a comprehensive revenue operations strategy aligned with the company’s overall business objectives.
• Provides analysis, decision support, sales comp planning and oversight, and deal forecasting for the Rithum Sales Team.
• Partner with the CSO and other executive team members to drive revenue growth and operational efficiency.
• Lead the annual and quarterly revenue planning process, including setting targets, forecasting, and budgeting.
• Implement robust forecasting models and performance metrics to ensure accurate and reliable revenue projections.
• Identify and streamline key revenue processes across go-to-market teams to enhance productivity and efficiency.
• Establish and maintain a comprehensive data infrastructure to provide insights into revenue performance and trends.
• Develop and manage dashboards and reporting tools to track key performance indicators (KPIs) and support data-driven decision-making.
• Drive optimization of revenue-related technologies (e.g., CRM).
• Ensure seamless integration and utilization of systems to support revenue operations and provide a single source of truth.
• Work closely with Sales, Marketing, Client Success, Finance, and Product teams to ensure alignment and coordination of revenue initiatives.
• Drive cross-functional projects and initiatives that enhance client acquisition, retention, and expansion.
• Continuously monitor and report on revenue performance, identifying areas for improvement and implementing corrective actions.

 

Qualifications 

Minimum Qualifications  

• 15+ years of experience leading Rev Ops for a global B2B SaaS company, ideally with $300M+ in revenue.
• Proven track record of scaling revenue operations and driving revenue growth.
• Strong analytical skills with the ability to translate data into actionable insights.
• Excellent leadership and team-building skills with experience managing cross-functional teams.
• Proficiency in CRM systems (e.g., Salesforce), marketing automation tools, and analytics platforms.
• Exceptional communication and interpersonal skills.
• Managed global teams leading Revenue Operations for a global scaling B2B SaaS company with at least 150 people in the GTM organization.
• Experience creating QBR/MBR/Board decks.
• Partnered with the CSO and finance to develop a sales plan that includes sales compensation plans, sales quotas, team sizing and territories.
• Experience driving an annual planning process for Sales and BD teams including budget goals, headcount models, territory planning, and quota in close partnership with Finance and other leaders.
• Owned Sales/Executive Reporting, including Revenue Forecasts & Business KPIs, Sales Cycle Metrics, Trends & Comparatives, and Segmentation/Analysis.
• Developed and/or participated in developing evolving GTM Strategy.
• Knowledge using Tableau, SQL, and data visualization tools to develop leading indicator metrics across the GTM function.
• Deep expertise in financial forecasting and financial modeling.

Preferred Qualifications 

• Led Rev Ops for a publicly traded and/or private equity global B2B SaaS company with $300M+ in revenue.
• Managed global teams across North America, EMEA, UK and APAC.
• Led Rev Ops for global scaling B2B SaaS companies with at least 250 people in the Go-To-Market organization
• Prior experience in FP&A or GTM related Finance roles at B2B SaaS companies.
• MBA

 

Travel Required

Up to 15%

 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

  

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

 

Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

 

Rithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.