Support Analyst (Contractor)

Please Note:

To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period. 

Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. 

We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.

What You’ll Do

Position: Support Analyst 

• Experience working in a related role such as order entry/management, inventory management, purchasing, shipping and RMA management activities.
• Track incoming shipments, log all activity for inbound and outbound inventory, monitor inventory at DSA San Jose and other sites; work with appropriate parties for depletion plan, perform monthly cycle count, and reconcile inventory.
• Coordinate, monitor, and execute RMA process with Samsung HQ. Branch Transfers – Coordinate, monitor, and execute inter-company transactions. Communication between technicians, RMA, Logistics, Sales team and HQ.
• Create the code in the system upon sales team’s request if there’s any new Ship to customer, change or update the name/address change.

Location: Hybrid, working onsite at our San Jose, CA headquarters 4 days a week, with the flexibility to work remotely the remainder of your time.

• Able to understand Inventory and Supply Chain concepts and policies
• Proactively manages issues and activities and can prioritize well.
• Strong communication, a highly motivated individual capable of working with limited direction.
• Ability to work under pressure and to tight deadlines while following explicit policies and procedures.
• Excellent organizational skills, detail-oriented, monthly reports and works well in a team environment or as an independent contributor.
• SAP experience is preferred, Bilingual (Korean/English) is preferred as this position needs to communicate to HQ.

• Responds to inquiries from management regarding financial results and special reporting requests.
• Continuously apply process improvement methodology and mindset to execute meaningful and measurable improvement to the various existing processes in overall accounting operations.
• Support quarterly external audits and perform technical accounting research.
• Assist other team members’ daily responsibilities as a backup when necessary.
• Participate in various ad-hoc special projects as assigned.

What You Bring

• Bachelor’s degree with 7+ years of experience in Accounting (large public company experiences desirable).
• CPA and/or big 4 experiences preferred.
• Strong working knowledge of key business processes (financial close, order to collect, procure to pay, etc.).
• Experiences and knowledge of US GAAP or IFRS.
• Strong project management/organizational and planning skills; ability to manage multiple projects efficiently and prioritize tasks to meet project deadlines.
• Exceptional leadership skills with ability to influence others and earn respect of team and business partners.
• Strong interpersonal, oral, written, and presentation skills.
• A results-oriented team-player with a self-motivated, proactive, and positive can-do attitude.
• Experience in SAP or other ERP system is a plus.
• Advanced knowledge of Excel (pivot tables, V-Lookup).
• You’re inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.

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Equal Opportunity Employment Policy 

Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status.

When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.

Recruiting Agency Policy

We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings.

Covid-19 Policy
To help keep our employees, customers, and communities safe, we’ve developed guidelines for our teams. Currently, we encourage vaccination for all employees and may require it depending on job functions (e.g., traveling for business, meeting with customers). While visiting our offices or attending team events, we ask employees to complete a daily health questionnaire and complete a weekly COVID test. Our COVID policies are subject to change depending on public health, regulatory and business circumstances. 

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