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Platform Support Engineer

New York, New York, United States

Platform Support Engineer

The Role

We are seeking an experienced support engineer to join our Trade and Platform Support Engineering team. The candidate will be a part of a team that provides front line support for our proprietary quantitative trading platform. The team provides follow-the-sun support (alongside counterparts based in UK and US) provide 24/7 monitoring and support for Schonfeld’s trading environment as well as closely working with the development teams to ensure reliability, maintainability, and performance of the production environment.

 

What you’ll do 

The Platform Support Engineer will serve as the first point of contact for production issues, support requests, and alerts. You will investigate and solve issues/outages as they occur and escalate as necessary. The Engineer will collaborate with software development teams to ensure successful deployment of new code into production. The ideal candidate will also automate processes and workflows as well as build tooling for our environment.

 

What you’ll bring
What you need:

  • At a minimum, five years of experience in financial services supporting trading and post-trade systems
  • Experience in managing large-scale deployments/environments
  • Experience supporting applications in a Linux environment
  • Strong scripting skills – Python, Bash, Shell, Perl
  • Experience developing tools and/or automating processes
  • Experience with supporting FIX protocol
  • An understanding of monitoring, and performance management
  • Excellent verbal and written communication skills
  • Strong ownership experience and a track record of delivering results

 

We’d love if you had:

  • Experience performing FIX certification/onboarding
  • Experience with NFS and GPFS file systems
  • Knowledge of storage devices
  • Experience with application monitoring systems such as ITRS Geneos
  • Experience with Control-M job scheduling
  • Experience with AWS
  • Experience with Kubernetes

 

Who we are  
Schonfeld Strategic Advisors is a global multi-strategy, multi-manager investment platform that harnesses the transformative power of people to perform in all market environments. Our dynamic culture inspires better outcomes for our team, our investors, and our partners. We aim to consistently deliver risk-adjusted returns, with people driving performance.

We specialize in four core strategies: Quantitative Trading, Fundamental Equity, Tactical Trading, and Discretionary Macro & Fixed Income. We capitalize on inefficiencies and opportunities within the markets, drawing from a significant investment in proprietary technology, infrastructure, and risk analytics.

We invest through internal portfolio managers and external partner funds, pursuing alignment among investors, investment professionals, and the firm. Our footprint spans 7 countries and 19 offices.

 

Our Culture
Talent is our strategy. We believe our success is because of our people, so putting our talent above all else is our top priority. We are teamwork-oriented, collaborative, and encourage ideas—at all levels—to be shared. As an organization committed to investing in our people, we provide learning & educational offerings and opportunities to make an impact.

We foster a sense of belonging among all of our employees with Diversity, Equity, and Inclusion at the forefront of this mission. Our employees value diversity across identity, thought, people and perspective which serves as the foundation of our culture. As a firm, we are committed to creating a hiring process that is fair, welcoming and supportive.

The base pay for this role is expected to be between $150,000 and $200,000. The expected base pay range is based on information at the time this post was generated. This role may also be eligible for other forms of compensation such as a performance bonus and a competitive benefits package. Actual compensation for the successful candidate will be determined based on a variety of factors such as skills, qualifications, and experience.

 

 

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U.S. Demographic Information (Completion is voluntary)

Individuals seeking employment at Schonfeld are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

At Schonfeld, we strive to cultivate a sense of belonging throughout all of our employees with Diversity, Equity and Inclusion at the forefront of this mission. As a firm we are committed to creating a hiring process which is not only fair, but also welcoming and supportive. As a part of that, we want to encourage candidates to voluntarily complete the following survey which helps us keep track of how we are doing in our efforts.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Please note that all options below are as per EEOC guidelines and definitions.

Race & Ethnicity Definitions 

American Indian or Alaskan Native - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.

Asian - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.

Black or African American - A person having origins in any of the black racial groups of Africa.

Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or
other Spanish culture or origin regardless of race.

White - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.

Native Hawaiian or Other Pacific Islander - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.

Two or More Races - All persons who identify with more than one of the above five races.

 

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