LiveOps Specialist - MONOPOLY GO!

Scopely is looking for a LiveOps Specialist to join our MONOPOLY GO! This is a hybrid role based in Seville.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide.

What You Will Do 

As a LiveOps Specialist, you will be joining a growing LiveOps team, where you will help to deliver a top-class user experience through targeted campaigns. You will own the execution of the LiveOps events and offers, be responsible for campaign validation through QA to ensure error-free release and closely work with other teams across the business. 

• Execute LiveOps campaigns using bespoke in-house tools. 
• Work with other teams to test functionality pre-release to ensure error-free execution.
• Monitor the live events and investigate any issues. 
• Manage customer communication channels (in-app messages & push notifications) using relevant segmentation for maximum impact. 
• Manage the AB testing setups.
• Improve processes and raise tool or feature improvement requests. 
• Collaborate on tasks and projects with teams based in Spain and the United States - including Production, QA, Art and Economy. 

What We’re Looking For 

The successful candidate will have good communication skills, a strong sense of prioritisation, be able to manage multiple projects at the same time and work in a dynamic environment. We are looking for:

• Skilled in working with a wide range of stakeholders, from QA to analytics to art to product. 
• Clear verbal and written communication skills.
• Ability to own, build and iterate functions and processes.
• Proactivity in identifying risks and making changes when necessary with an appropriate sense of urgency.
• Problem-solving skills and an ability to apply logical thinking to encountered issues to find workarounds when necessary. 
• A customer-centric approach and passion for improving the player experiences. 
• Detail-oriented with focus on delivering results. 
• Good technical skills and ability to use high complexity tools or programs
• An interest in games, particularly mobile games is a plus!
• Creativity. You’ll have to make the leap from understanding what’s going on to brainstorming ways to improve it. Ultimately, success is about implementing campaigns and events that have a big impact on our users.

Bonus Points

•  Previous experience in QA, programming or IT

Please ensure that the résumé/CV you attach is written in English.

About Scopely

Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.

Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Niantic games businesses — Scopely consistently delivers experiences players love today and return to for years to come.

Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.

Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/. 

Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @scopely.com.

Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice.

Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.